‎AT&T Fiber Equipment | AT&T Community Forums

Hello, I'm trying to disable the FW on device BGW320-500. I already seitch off all the security features. Even with all the security features disable there are some ICMP traffic being blocked. Can anyone told how to fully disabl

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Connecting computer & tv to wall jack (hardwiring)

Hello, we had ethernet ports established behind our main tv and in our office of a new house. How do I make sure that if I plug in a cable from the tv and computer into the appropriate wall jacks, that the router in the basement is also connected to the ethernet "hub" or central spot? Please let me

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No need to set up BGW320 IP passthrough？？

I just installed my att fiber. I searched online and was told to set up IP passthrough to use my own router. But when I plugged in my own router, it works immediately without any configuration for the gateway. What happened? Is there anything wrong?

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Neither wireless printer will work with Fiber

Hi! I have 2 wireless printers, one is HP and one is Lexmark. Ever since Fiber was installed, neither work. After HOURS of reading help files, calling AT&T, chatting with the AT&T "Expert" we were referred to, and talking to our printer manufacturer support, this issue is still not resolved.

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Packet loss issues with IP passthrough

I've been running an Asus router behind my fiber gateway using IP passthrough without issues for about a year and a half. This past week, I started noticing intermittent issues with DNS resolution and connection drop outs. Web pages would fail to load for a few seconds, and then would come th

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Fiber box in front yard but address not listed

Recently purchased a newly built home and have the att fiber box in my front yard but my address is not showing up on the website when I search it. Luckily a technician was in the area working on someone else's house so I stopped him to ask and he said that internet can definitely be installed to my

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IPV6, does the Fiber Gateway provide IPV6 to a router downstream? If so which one?

I just ordered AT&T FIBER—INTERNET 2000. I have a UNIFI UDM Pro Router and I was told that IPV6 will NOT work by a colleague. Can someone clarify before I commit to this PLEASE? My install date is April 2nd. If i cannot get IPV6 I will stick with Cable for Obvious reasons.

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Packet Loss With Gaming, Latency is Bad

So just like this guy here - https://forums.att.com/conversations/att-fiber-equipment/packet-loss-while-gaming/63c9b3ea31f672794f2ac2e8 I am having the same issues. Its at your 62.115.134.246 and 62.115.137.55 location. I dont know why you guys dont restart the servers or run any logs on it. As you

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Official Solution

How do I get rid of old unused pedestal in my yard?

I called the phone number on the pedestal and it was a dispatch that told me to call AT&T. I called AT&T and the guy said "sure, you can remove it." But then he said he was transferring me and hung up on me. Not sure how to just remove it - there are thick cables in the bottom part...

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AT&T Fiber

Hello, So I recently got my AT&T fiber installed and I love it this far but I usually like owning my own modem/router. Would it be possible to use a fiber to Ethernet converter like the TP-Link MC220L and use my own router that way? Asking because I read somewhere that AT&T doesn’t really a

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