Phone & Device Upgrades

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I received one label with my new phone returning to Pitney Bowes returns in Irving Texas. Is that label to return my next up old phone?  (that I'm using for a trade in)

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in september 2023. It is now april 28, 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T

Is ATT still doing this? I heard you can send your device back

I just joined att and I had my phone number and stuff transferred to my new phone. But now my old phone is saying I have no internet. I'm just wondering if my old 1 year plan from straight talk transferred to my new phone or if I need to call them to get a new number for my old phone. Or if it just

free phone

I received my new s24 ultra in late January. I turned in my s23 ultra in mid February. I was on my way to work and the guy coming from the back room seemed like he was in a rush. He asked how he could help and I said I was there to turn in my old phone. He held out his hand impatiently and so I hand

I used to be AT&T customer I have 2 phones that I was paying for I am no longer with AT&T and I would like to pay off a both phone

I have been working with AT&T for about 3 months trying to get my phone unlocked. It meets the requirements to get the phone unlocked and I keep getting codes which has now resulted in my phone being locked and needing a MKC. I keep getting tickets created in order to reolve the issue but none o

I upgraded my Families phones to the S24. The deal was $0 with qualified trade in.  The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0.  WHYYYYY????????  Was this a bait and switch but did I miss the fine print somewhere?