AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!
I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.
If you are thinking, "I wish I would have enrolled when I first bought my device." Guess what, you can! You can enroll your device now, even if you bought your device 3 months ago! Don’t miss this opportunity, the Open Enrollment window occurs once a year. Open Enrollment ends 3/31.
Taking Advantage of AT&T Device Protection
If you have an AT&T Protection Plan or want to check out what is available, know your options!
Filing A Claim
Visit our Claim Center. It is fast and simple! You can even set up an alternative shipping address!
Declining Deductible allows you to save up to 25%-50% off your standard deductible if you are claim-free for at least 6 months at no additional monthly cost to you. Wondering what to expect or what your deductible will be? Check out our claim process.
Once your claim is approved, it may take 3-5 business days for your device to arrive.
Protect YOUR Investment
Thinking about getting an AT&T Protection Plan? Check out the insurance options available to you!
Don't Wait Until It Is Too Late!
1. Go to Account & services > My wireless.
2. Scroll to My Devices and select the device you want to manage.
3. Select Manage device & features > Get features for your device.
4. Scroll down and select a device protection option.
5. Follow the prompts to complete your change.
Note: You only have 30 days to enroll from activation or upgrade.
Frequently Asked Questions:
• What is the cost of a screen repair?
• How many claims can I make?
• What devices are eligible?
• Answers to many other common questions
Visit our support page to get the answers to the questions above and more!
-ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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