DO NOT TRADE YOUR PHONE IN WITH AT&T!! Every step in the trade in program is only to benefit AT&T and not the customer.   I traded in

Hello, While using the promocode TRADEINOFFER20 and trading in my iPhone, I selected the "donate to military" check box.  I didn't catch this

I recently got engaged and wanted to add my now fiancée's phone line to my ATT plan. She was previously part of a family plan on T-Mobile. I timed thi

I sent 2 iPhone 8s back to AT&T that are supposed to give me an $800 credit for each. The USPS tracking shows it is still in transit?  I fee

I have an important message on the Homebase according to the blinking important symbol, but if I try to connect to AT&T Home Base it will not conn

Hello, I just got my new iPhone 12 Pro Max and plan to trade in my iPhone X. Now that I removed the screen protector I realize there’s a very smal

I ordered an upgraded cellphone. I was forced to use help contact delivery as it didn’t allow for any other option. They scheduled an appointment pret

I want to upgrade one of the phones on my plan as a Christmas gift. Will the recipient be alerted to the purchase in any way? For example, will they r

Hello - I am hoping someone else has encountered my particular situation and can advise on what I should do. I purchased a brand new phone. When I rec

I got the Note 20 Ultra under the 1000 dollar credit program for trade in. My new phone arrived on August 18th (verifiable by ATT provided tracking.)