Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
Why can no one help?
I spent the entire day on the phone trying to fix my order because a phone was shipped to me broken. Literally no one helped me, I was sent to every s
Is ATT Trade In just a scam?
I sent in my old phone (Iphone 7 Plus)to ATT on Dec 17th 2019. I tracked it and it was received Dec 20th 2019. I waited 1 week and checked my status w
Phone not returned
I sent in the wrong phone on the next plan and never recieved it back.
ATT promotional card issue
Hello, I have received a letter in the mail confirming my trade in phone was received and states " will be mailing an AT&T Promotional Card in the amo
I’m unable to get detailed information about my data usage
AT&T STORE,,, you can buy a brand new Samsung S9 for half price if I agreed to change my phone #
I purchased my Samsung S9 in March of 2018 after being told that i could buy this $800 phone for half price if i changed my cell #! UM heck yeah i wi
Como atualizar o software mais recente atualmente com o software LG G4 H81010o
Nao consigo atualizar meu telefone.
We have a ATT-WI-8984 model MF279. We need antennas for it. Where can we buy them?
BOGO offer plus $300 visa card
What’s the catch with the subject offer?
Bogo plus $300 visa card
Did this promotion on May 27th still haven’t received my gift card. Call att and they’re absolutely no help claim they don’t even see this as an offer