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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

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Iphone Upgrade program: Wrongly charged $549

I am part of the AT&T Iphone Upgrade program and I did the upgrade from an Iphone XS to a Iphone 11 Max Pro in June. I returned the “old Iphone” f

Questions

11

2

0

Trade in phone lost in mail

Hello I upgraded to the iPhone 12 and I’m pretty sure it was either stolen or lost in the mail whone in transit. Does anyone know what happens next

 posted 

4 months ago

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Last response by 

kevintun 

a month ago

Questions

96

4

0

Accepted Solution

Official Solution

When is 3G being shutdown?

I have a 3G ZTE Z222 of which I'm fond. My friends with Sprint have been notified of an imminent Sprint 3G shutdown. I searched that topic on this f

 posted 

2 years ago

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Last response by 

lizdance40 

a year ago

Questions

48.5K

101

0

0

Accepted Solution

Official Solution

AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a

 posted 

4 years ago

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Last response by 

Asterion13 

4 months ago

Questions

70.7K

15

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iPhone Trade-In

I ordered an iPhone 12 Pro online and it said I can return my old one for trade in with the shipping labels sent to me. My new phone arrived and I use

 posted 

a month ago

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Last response by 

ATTHelp 

a month ago

Questions

18

1

Promo code

it been 3 billing periods and says Your trade-in value: Promotion Selected Promocode: (edited per community guidelines).   getting worrie

Questions

19

0

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TW0017 TnC

I've been on the line waiting on hold all day trying to figure out why I can't accept the Terms and Conditions to get my order to go through. My case

 posted 

a year ago

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Last response by 

ATTHelp 

10 months ago

Questions

25

1

0

LG B470

Phone is coming on a blank white screen and unresponsive how do I fix or can I?

Questions

4

0

0

Actualización del software

Tengo una note 10, me encuentro actualmente en colombia y no recibo ninguna actualización. Que debo hacer?

 posted 

8 months ago

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Last response by 

Eeaguila22 

a month ago

Questions

5

1

0

Forced to pay double for taxes on online phone order

I went online to upgrade my phone yesterday and purchased a Samsung phone on the BOGO deal and AT&T Next. At checkout, I paid $135 ($67.50 each) for t

 posted 

2 years ago

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Last response by 

lizdance40 

a month ago

Questions

636

6

0

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