Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
ENJOY Delivery Service Complete Failure & Unable to reach Customer Service
I ordered my new iphone XS over the phone with you on Friday 9/21. On Tuesday 9/25 I came home from work to a note on my door that someone from "Enjoy
AT&T hotspot device?
So Comcast increased my Internet pricing by 2.5x and there aren't any more promotional offerings to take advantage of - I'm a low volume user anyway s
Installment balance and new phone
I am currently paying an installment balance on an iPhone 7 Plus that has stopped working. The call function does not work, making OR receiving. No in
Trade-In on Promo Not Accepted
When I upgraded my phone online, I was offered the trade-in promotion. I accepted, received the envelope to return the old phone and sent it in. My ph
ANDROID 10 UPDATE - FROM WINDOWS?
I have three LG V35 AT&T phone. The At&t suppirt page shows that in May the androud 10 OTA update was released, but I have yet to get it sent to my p
Return Iphone via USPS
I ordered a new Iphone via AT&T website. I returned the phone after a few days as it did not have adequate storage. I used the USPS pre-paid postage i
No service on phone I just activated
I just upgraded my phone to IPhone 11 Pro Max..I activated my new phone on last night and I have no service(I cant call or text)I can’t even text anot
Not receiving Verification code text messages (Multi factor authentication)
Hello, I recently upgraded my wireless device and since activating it, I am not receiving Multi factor authentication codes other than those sent by
Trade in I never got my trade in Amount
I traded in my IPhone 8 for a new phone. I was offered $400 so I could afford a new phone. My old phone is in excellent condition