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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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S22 Ultra no network connection (waiting on repair)

I experienced the same issue with my S22 Ultra, out of nowhere on Thursday February 8th. My wife has the same phone, on this network and does not have any issues. On Monday Feb 12, I went to the ATT store; they replaced 2 sim cards and finally used an ESIM. The phone worked while in the store. Later

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1.3K

5

0

Accepted Solution

S22 Ultra 512gb - No network

Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.

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2.3K

35

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Unlock Apple watch

My unlock request was approved, paid fully and received below email. But it does not make any sense, no code received. Any help to unlock the apple watch.

Questions

13

1

0

Accepted Solution

Official Solution

Closed

Unknown number added itself to my group text

Tonight, I sent a routine text out to a group of four friends and got a response from a fifth number -- a number that's not in my contacts and was not included in the group text. I'm in Texas, and the number is a Connecticut area code. I asked who it was, and the response was, "This is kev." No Kevi

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104.4K

91

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

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19

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Galaxy S22 keeps losing the network

My wife’s Galaxy s22 Ultra keeps disconnecting from the network. She cannot receive phone calls or texts when this happens. We’ve replaced the SIM card and the issue persists. We reached out to AT&T technical support, they put a ticket in and said the issue was resolved. It’s not. Does anyone ha

Questions

4.9K

12

Accepted Solution

SMS BANK

My son is disabled and has a tracking device that sends me texts to alert me when bus is on the move. I got this message today, but have no clue what it means:   Your monthly SMS bank is running low. You will only be able to receive 5 more SMS.

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33

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Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

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61

14

0

iPhone send back!

Hi all! I’m looking for information whether I need to schedule a FedEx pick up or drop off at FedEx box or do I leave it out for the mailman to pick up. I’m sending back phones that one was an upgrade and another was a claim for and through Asurion. if anybody knows this information that would be gr

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19

1

Accepted Solution

Shipping label for exchange

I need to be send a shipping label for my phone that I exchanged to send back

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15

1

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(8)
phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

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22

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Closed

will it work to a iPhone max and a apple ipad

IDk

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18

0

0

Closed

will it work to a iPhone max and a apple ipad

IDk

Questions

15

0

0

Closed

will it work to a iPhone max and a apple ipad

IDk

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17

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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33

0

0

Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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Trending Accepted Solutions

(13)

Accepted Solution

Official Solution

Can you turn off 5g

Samsung ultra 24 is it possible to turn off 5G?

Questions

66

3

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

61

14

0

Accepted Solution

SMS BANK

My son is disabled and has a tracking device that sends me texts to alert me when bus is on the move. I got this message today, but have no clue what it means:   Your monthly SMS bank is running low. You will only be able to receive 5 more SMS.

Questions

33

5

0

Accepted Solution

Pay off installment plan bill

I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device.  How do I pay off the bill as to unlock my phone?

Questions

29

3

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Accepted Solution

Official Solution

ADT+ Smart Home Hub

Cannot get the device online to ADT server but it does show as connected to ATT WiFi Router. Do ports need to be opened if so which ones?

Questions

28

2

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