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Connectivity history for 4/27

Hi We have AT&T FIBER internet and I had major connectivity issues 8am-12pm CST (at least) on 4/27/24 that kept me from being able to work (I work from home)... I am trying to get a detailed connectivity history for that particular day to find out if it was truly my workplace's system that had t

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Internet outage has been "24 hours out" from a fix for over a week

I got a text message on July 1st that I had an ATT fiber outage. I assume it was related to a storm. The modem got reset by the storm, somehow, and reset the wifi settings. That aside, my internet is still out. The last text message I got was on July 2nd saying it would be fixed soon and shortly

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399

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Bad routing to Cloudflare DNS for the past few days

I use Cloudflare and Google as my primary and secondary DNS servers for my home network. I noticed that for the past few days, my latency to the Cloudflare DNS is getting progressively worse: The brown line is Cloudflare.  Starting last Sunday night, it has shot up from the about-10 ms it n

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AT&T Security Breach

I have not been contacted by AT&T offering me Experian Identity Works protection to this day (5/7/24)! My information is on the dark web thanks to their mishandling. I am submitting a complaint with the FCC today!

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Didn’t get a notification by mail

We had ATT Internet service when we lived in Illinois. We have since moved but got an alert that one of our social security numbers were part of the ATT data breach. How do I get access to the free year of credit monitoring that I am due?

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Recent versions of firmware cause sudden latency increases after being online for a number of days

Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos

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New all-fi HUB

Anyone have a workaround for the new air internet using the all-fi HUB not being compatible with VPN connections? Kinda ridiculous AT&T u-verse that is ?old? and not supported anymore works great and mandated upgrade to new air using HUB does not? I think this is unacceptable for more and more e

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SMS blocked

Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee

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AT&T DATA BREACH service failure

No help for former customers who have changed address and email. My free credit monitoring service from Chase alerted me my ss # was obtained and now our there due to AT&T breach. Their global fraud system can't assist me since I no longer am a client and their website has no way to contact and/

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Closed

privacy violations; bad behavior; subcontractors

The following, in part, was sent to my City Council, Mayor, and Zoning Officers, along with regional managers for Star Construction, an AT&T subcontractor. **WE ARE NOT AT&T CUSTOMERS** On Thursday, September 8, I discovered industrial equipment on my lawn in Centerville, OH. 

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(10)
New all-fi HUB

Anyone have a workaround for the new air internet using the all-fi HUB not being compatible with VPN connections? Kinda ridiculous AT&T u-verse that is ?old? and not supported anymore works great and mandated upgrade to new air using HUB does not? I think this is unacceptable for more and more e

Questions

8

0

0

AT&T DATA BREACH service failure

No help for former customers who have changed address and email. My free credit monitoring service from Chase alerted me my ss # was obtained and now our there due to AT&T breach. Their global fraud system can't assist me since I no longer am a client and their website has no way to contact and/

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I have one web site that my wireless router gateway will not let me access. Using cell data works fine but not Wi-Fi.

I have one web site that my wireless router gateway will not let me access. Using cell data works fine but not Wi-Fi. Same for iPhone, iPad and Macbook. It is Wi-Fi specific. Is the someway to log onto the router to check for prohibited web sites?

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Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

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24

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Transferring my service

I'm moving and want to transfer

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13

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Home web server and gaming server setup for a pc on my lan?

I have a web server running on port 80 of a pc on my lan. It also runs some docker vm's running a minecraft java server and some other applications. i am using port 80,25565, 7000,9000,10000,20000 for the various application on the server. I had port forwarding set up on my nighthawk router with my

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Trending Accepted Solutions

(20)

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

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197

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Dissatisfied with resolution

It's not really his fault. The system is poorly setup. I was told the I had to return my equipment or I would be charged. Well, the AT&T installer told me he was using the old equipment so that I didn't have to turn it in. I never received new equipment, so I figured the matter was resolved. How

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Official Solution

How/can you change the DNS

I just got AT&T Fiber Internet they installed the Humax BGW320-500 Gatway. I was looking under advanced settings and setup. I did not find anywhere to change the DNS to one of your own. Can the default DNS be changed in this gateway? Can you even change the DNS when using fiber. I could not find

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Accepted Solution

Erroneous Texts giving a verification code

I am getting frequent texts on my phone saying it is an AT&T msg and giving a one-time verification code. I do not have an AT&T phone. I am getting several of these a day now. How do I stop them?

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73

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Official Solution

Closed

Disconnect from building

We’re getting ready to demo a building in Chicago, IL and the demo contractor has requested that AT&T come out and disconnect the line attach to the building or provide us with information that it’s okay to remove, how do I go about this?

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