4 Messages
Erroneous Texts giving a verification code
I am getting frequent texts on my phone saying it is an AT&T msg and giving a one-time verification code. I do not have an AT&T phone. I am getting several of these a day now. How do I stop them?
4 Messages
I am getting frequent texts on my phone saying it is an AT&T msg and giving a one-time verification code. I do not have an AT&T phone. I am getting several of these a day now. How do I stop them?
Accepted Solution
Camellia1943
4 Messages
15 days ago
Thank you for the suggestion. I will try that. They are coming from a 5-digit code.
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JefferMC
ACE - Expert
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35.5K Messages
15 days ago
You could forward the message to SPAM (7726). Are they coming from a short code, a full 10 digit number, or something else?
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Camellia1943
4 Messages
15 days ago
I tried the 7726 and got a message "AT&T Auto Reply: Sorry, we did not understand your response. Please reply with the word help to get more information. Other responses are not monitored." I have not replied to that.
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JefferMC
ACE - Expert
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35.5K Messages
15 days ago
You forwarded it to 7726 and got back an "AT&T Auto Reply" yet you are not an AT&T customer? What service is your phone on?
(Or did you reply 7726 to the message? That's not what I meant. If you're going to reply, try "STOP" and you can see what "HELP" tells you.)
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receding_hairline
Employee
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167 Messages
14 days ago
Sounds like a typo by someone at att opening account for customer with similar phone number.
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Camellia1943
4 Messages
14 days ago
Except it has been going on for months. It was not a one-off. However, replying stop seemed to solve the problem.
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