2 Messages
SMS blocked
Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I need to submit with AT&T to get us whitelisted?
Accepted Solution
Official Solution
ATTHelp
Community Support
•
232.4K Messages
21 days ago
Hey there @sarahjayy,
We understand and would be glad to point you in the right direction.
Thank you for contacting us. To receive assistance with your Business Account, kindly visit our website at https://bizcommunity.att.com/ and select the most suitable contact method. We appreciate you choosing AT&T.
Thank you for contacting the AT&T Community Forums
James, AT&T Community Specialist
0
0