Wireless Account

My personal info has been exposed due to your lack of security. You then raise the price for my service, and today I get an email saying "We haven't heard from you lately and noticed it’s been a while since you've opened your emails. We want to make sure we have the correct information on your acco

I am currently on my parents cell phone plan and would like to start my own cell phone plan and get a new iPhone. But not sure how to do it with transferring my number and phone info to new phone and plan

Feeling a little foolish, hopefully I wasn’t scammed. Received a call unknown number with a speech about retaining customers that are loyal because they’ve lost a lot of customers. Every interaction I had with the person on the phone seemed legitimate as the texts that I was sent came from AT&T

So it says i get the best deal if i sign up within 2 days of starting my free trial. My question is, if i sign up now, does it start at the end of my 3 months?

My son enlisted in the Marines. The day before he left he went into the local AT&T store and told hime he was going to bootcamp for thirteen weeks and wanted to cancel his service. After 13 weeks of bootcamp he returned home and went to the store again to reactivate his phone, only to discover the s

Called on Thursday to pay off two of our seven lines and unlock the phones. Our family members are going abroad and wanted to switch to another provider. We would still have five remaining phone lines and two internet accounts. The guy with a heavy accent took the payment, told us to create a new P

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

I've been trying to order phones and port my family's numbers from Verizon to AT&T, but AT&T keeps cancelling my orders after a day or so in the "shipping" phase. Two orders were placed by phone, one placed in person at a store. Some details: I've lived in the same house and used the sam

I did early upgrade and the store ordered the phone and now it says shipped but ups doesn't show nothing but label created. I need to know can I cancel and pick up phone in store why did they have to order it.

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in