For the mom who gives us everything - Mother's Day gifts that connects us.
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All of my watches can not connect to cellular

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

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Need help uploading my id

Can?t upload my id

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8

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Accepted Solution

unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

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28

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where’s my refund?

i ordered a phone online couple days ago that same day after i ordered, it got cancelled went to the store to find out why & they told me it was because they needed more information to verify. then told me that i would receive a refund from 24 to 48 hours it’s already been more than 48. i don’t

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24

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

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194

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Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

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12

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How to get PUK number

I can?t find where to go to get PUK. I go to account overview. I do not see next steps as the directions were given.

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Wrong names on callers

I switched to AT&T from a different carrier 1 month ago. I own the account and all the other members of the account names come up as me with their actual cell phone numbers on the iPhone, EXCEPT for the one family member who has a Samsung phone: her name and number are correctly displayed. The s

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713

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Amount owed

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

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18

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iPhone 14 pro max isn’t in AT&T Database

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

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All of my watches can not connect to cellular

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

Questions

9

0

0

Need help uploading my id

Can?t upload my id

Questions

8

0

0

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Questions

12

0

0

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

194

21

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for

Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,

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Closed

Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

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31

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Accepted Solution

unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

Questions

28

2

0

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