This is a customer populated forum. If you're trying to make a purchase or begin an account and are having trouble uploading your ID, discontinue the online process and make your purchase in an AT&T corporate store.
We hear you, and let's get the information that you are looking for.
We'd require few additional information about the situation to have a better understanding to assist you, so please send us the concern in detail for further assistance.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117.6K Messages
11 days ago
This is a customer populated forum. If you're trying to make a purchase or begin an account and are having trouble uploading your ID, discontinue the online process and make your purchase in an AT&T corporate store.
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ATTHelp
Community Support
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232.1K Messages
11 days ago
Hello @OGENIA McIntosh,
We hear you, and let's get the information that you are looking for.
We'd require few additional information about the situation to have a better understanding to assist you, so please send us the concern in detail for further assistance.
Looking forward to hearing back from you!
Thanks for visiting AT&T Community Forums.
Kelly, AT&T Community Forums Specialist.
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