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Discuss the full range of Apple devices available from AT&T.

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Trying to return phone I just bought

I had just bought an AT&T phone through Walmart and I’m not happy with it I tried to return it back to Walmart but they won’t accept it since it’s been activated I just paid $50 for the service he didn’t even give me a receipt I’ve tried calling AT&T but I don’t have a passcode yet is there

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At&t wireless Security Questions

Hi there, I have been a customer of at&t from last 12 years, I thought to upgrade my mobile plan but rep started asking me questions, most of them were more than 2 decades ago, I asked them to let me know from where i can find these in my credit file but they kept on insisting that i have to a

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Can't enter IMEI for iPhone upgrade

I'm attempting to up my iPhone SE to an iPhone 15 Pro. On the Upgrade page, in the "Trade in and Save" section, I select "Trade in", and see a dialog for "Estimate your phone's trade-in value". I enter my IMEI, then click "Continue". But the next dialog says, in bold letters, "Skip IMEI entry" and t

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adding a smart watch

I just upgraded my older phone for the new iPhone 15 max pro 4 days ago and decided to get an apple watch added to my account, well after choosing the watch and plan for it which was unlimited and added to check out its now saying I need a eligible smartphone lol. like I just did the upgrade!! why w

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Accepted Solution

the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for

Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

18

0

0

Closed

No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

13

0

0

Unlock Apple watch

My unlock request was approved, paid fully and received below email. But it does not make any sense, no code received. Any help to unlock the apple watch.

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Unknown number added itself to my group text

Tonight, I sent a routine text out to a group of four friends and got a response from a fifth number -- a number that's not in my contacts and was not included in the group text. I'm in Texas, and the number is a Connecticut area code. I asked who it was, and the response was, "This is kev." No Kevi

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

18

0

0

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Questions

13

0

0

Trending Accepted Solutions

(2)

Accepted Solution

the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for

Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,

Questions

31

7

0

Accepted Solution

Closed

Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

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