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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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Firewall security for LAN ports when Gateway is in passthrough mode?

Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode. On the gateway I have 3 eeros connected via ethernet backhaul. On the Gateways's 4th ethernet port I have a switch that connects

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Slowness to Cloudflare Services in Atlanta

Hello! I'm having issues specifically to cloudflare servers only in Atlanta. This only started about a week or so ago, and it includes cloudflare dns 1.1.1.1. But also includes other providers that I have reached out to and use cloudflare hosting services. Is there possibly a down peering or other i

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Slow download speeds from gateway to devices

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

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Cannot enable Passthrough mode on BGW320-500 - dropdown disabled

Following the guide here: https://www.att.com/support/smallbusiness/article/smb-internet/KM1188700?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210720124044_AT%26T+Community+Forums__COMMUNITY_5194337585 I go to the IP Passthrough page, and set Allocation to Passthrough. The Passthrough dropdown, h

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BGW210-700 ONT Running at 100Mbps

I am paying for 1000Mbps however the BGW210-700 gateway is only negotiating with ATT at 100Mbs. This has been going on for a while. I have spoke to ATT twice about this and they see the issue but just keep sending out new gateways. Is there anything I can do to try to fix it? I have already tried re

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Connect to Guest Network via Ethernet?

I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than

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Can you set up VPN on humax bgw320-500?

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Internet speeds coming out of modem are much lower than speeds coming in.

I know that I will not be getting all 1 GIG of the fiber that I pay for, while I do get the 800-900 mbps for my download speeds, I only get around 110-130 mbps for my upload. I have rebooted my modem as well as restarting my PC several times to try and resolve the issue. I am using a direct ethernet

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consistently getting server disconnections while gaming on ethernet. wifi does not disconnect

on my PC, I am wired with the ethernet cable to the motherboard. i’ve tried both ports on the motherboard and have the same issues. this issue has only started happening since I got fiber internet installed. I did not have this issue with my previous internet provider. my issue is: I get ra

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Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem. This is a great secondary option for me as it only costs me $20 a month. The issue is, I've ha

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