Good evening, I am having a tech come out and install an ONT so I can use my own gateway. The lady on the phone mentioned that there may be a $99 service fee. Is this a service they bill for?

Hi there, Does anyone know if AT&T have now removed the ability to remove Video Management Feature / Stream Saver from all packages now. It disappeared from the $65 package so I moved to the $75 package to keep it. Now it appears to have disappeared from there (the ability to switch it off / on

Can I make video calls with a pre paid phone?

I am an existing internet subscriber with AT&T. Prior to the ACP Program, I was on AT&T's discounted internet service plan for students. Maybe a month or two ago while on the phone with AT&T support, they informed me about the ACP Program that I might qualify for and gave me the informat

Every time I send a video message on my Galaxy Note 20 5g ultra the picture after it sends it's so crappy you can barely see what I sent

Just noticed when connected to my internet air wifi my tv apps won’t update or download. When I connect to my old dsl it works fine. Also on my tv when I go to the browser and type a web address in it just forwards to att page that says my internet air is registered. Is there some sort of firewall s

I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

While I play a PC game before 1am hits, my internet works just fine, but then every night when 1am hits, my internet cuts off for like 30 Seconds to 1 minute and then comes back on, then cuts off again when I try to get back on a PC game. This condition repeats everytime i try to get back on a game

I was on prepaid & switched to post paid for the iphone15 max. Was told the only way I could get the phone was to switch to postpaid & trade in my iphone 14 & the 15 max would be free. AT&T has really screwed up the billing & trying to talk to agent is terrible. I want to pay of

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

While I play a PC game before 1am hits, my internet works just fine, but then every night when 1am hits, my internet cuts off for like 30 Seconds to 1 minute and then comes back on, then cuts off again when I try to get back on a PC game. This condition repeats everytime i try to get back on a game

I was on prepaid & switched to post paid for the iphone15 max. Was told the only way I could get the phone was to switch to postpaid & trade in my iphone 14 & the 15 max would be free. AT&T has really screwed up the billing & trying to talk to agent is terrible. I want to pay of

Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig

My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?

Don't know user ID

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in