Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Kev82's profile

9 Messages

Saturday, January 6th, 2024 9:31 PM

Closed

Tv movie apps won’t download

Just noticed when connected to my internet air wifi my tv apps won’t update or download. When I connect to my old dsl it works fine. Also on my tv when I go to the browser and type a web address in it just forwards to att page that says my internet air is registered. Is there some sort of firewall settings that need to be changed or what?

ACE - Professor

 • 

5.5K Messages

4 months ago

It’s possible the services you are using require geolocation, and the CGNAT Att uses might be interfering by confusing said services with where you are physically located.   I’m not aware of an Att specific solution, but certain VPN and Smartdns services can typically work around the block.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.