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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Recent versions of firmware cause sudden latency increases after being online for a number of days

Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos

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Slowness to Cloudflare Services in Atlanta

Hello! I'm having issues specifically to cloudflare servers only in Atlanta. This only started about a week or so ago, and it includes cloudflare dns 1.1.1.1. But also includes other providers that I have reached out to and use cloudflare hosting services. Is there possibly a down peering or other i

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2. Green boxes in front yard

I want to get them removed I’ve been calling and I’ve gotten 0 help how can or who can I talk to to get them removed

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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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Accepted Solution

Firewall security for LAN ports when Gateway is in passthrough mode?

Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode.  On the gateway I have 3 eeros connected via ethernet backhaul.  On the Gateways's 4th ethernet port I have a switch that connects

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Accepted Solution

Slow download speeds from gateway to devices

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

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Cannot enable Passthrough mode on BGW320-500 - dropdown disabled

Following the guide here: https://www.att.com/support/smallbusiness/article/smb-internet/KM1188700?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210720124044_AT%26T+Community+Forums__COMMUNITY_5194337585 I go to the IP Passthrough page, and set Allocation to Passthrough. The Passthrough dropdown, h

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BGW210-700 ONT Running at 100Mbps

I am paying for 1000Mbps however the BGW210-700 gateway is only negotiating with ATT at 100Mbs. This has been going on for a while. I have spoke to ATT twice about this and they see the issue but just keep sending out new gateways. Is there anything I can do to try to fix it? I have already tried re

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Connect to Guest Network via Ethernet?

I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices.  However, my security cameras connect to a base station that must be hard-wired to the router via ethernet.  Is it possible to connect to the guest network via ethernet?  Than

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Can you set up VPN on humax bgw320-500?

Can you set up VPN on humax bgw320-500?

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Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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Accepted Solution

Slow download speeds from gateway to devices

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

Questions

46

6

0

Accepted Solution

Firewall security for LAN ports when Gateway is in passthrough mode?

Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode.  On the gateway I have 3 eeros connected via ethernet backhaul.  On the Gateways's 4th ethernet port I have a switch that connects

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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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