Phones & Devices

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

request to unlock device denied. att prepaid account was active until end of february when the phone number was ported to another carrier. phone was paid in full long time ago. have talked to several contacts at att, no solution. should i contact fcc & ctia. unnecessary aggravition for a lifelon

I use a Galaxie Z Flip 5.. Samsung.......Caller says he cnt her me.. I can hear him fine..It happened several months ago anf took it to the store and felt like an (Edited per community guidelines) when the guy told me not to hold the phone like i was because i had turned the volume all the way down

I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS.  if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code...  so I submitted the request online (as I have done many times with smartphones), but the emailed response sai

Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI.  The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.

Entered unlock code but it says incorrect . After a lot of tries now my phone asking for MCK code Kindly share MCK

I have had the watch 5 since april and can't get it to correctly number sync. It is currently connected by bluetooth but i pay for a mobile plan. a little back story, this is actually my 2nd watch 5. ATT sent me a new one the other day and its still doing the same thing. I am not getting text or cal

Hola no recibo el mail de confirmaci?n para liberar un iPhone

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Will ATT be selling or an upgrade for the New ipads announced today?

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.