AT&T Phone Account

I have had THE WORST EXPERIENCE EVER with AT&T. They will not let me close my account because I don't have my "pin number" anymore. I was told by the AT&T customer service representative to file a fraud claim and put a block on my bank account. I have done that and was just charged AGAIN for

Can I change my number to an area code in which I don’t live in? For example, can I change my number to a area code in California if I live in Arizona?

Cannot be installed

Rings one time and goes to voicemail

The reference to a "POTS" home phone servicenis something that I have just now become aware of. What is it? When does the phase out effect me? Will it require new equipment? What are the charges for the new home phone service in my area? WHEN WILL ALL OF THIS TAKE PLACE>

Hello, I received an email and text message on today 03/05/24 stating that my bill was past due. The payment was processed via bill pay electronic payment.  The payment was submitted on 02/28/24 with a payment date of 02/29/24.  I reached out to AT&T billing and according to the agent

I am trying to get a port out number from AT&T so that I can switch my number to a different carrier. My phone is not able to receive texts so I can't call the port out number. I have tried looking in account settings both online and in the app and can't find the transfer number request. Is ther

Hello, I am coming to this forum in order to ask for help in navigating the absolutely awful service our condo has received from ATT. We have had 3 phone lines with ATT for many years. One was for our FIre Notification system, one is for the emergency phone in our elevator and the last is for our

I have an ATT wired phone line for our business security system and I have been having some reoccurring issues with the line going down and affecting our security system & it not being able to arm because the line is down. When I call ATT I seem to keep hitting dead ends because I don't have our

I have been trying for several days to get my shipping address changed so my new purchase can be shipped. The AT&T website will not let me change the address.  It continues to say the address is not recognized.  CHAT cannot help and neither could shipping.   How can I get A