AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

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I have someone's old phone number

I have someone's old phone number and I received 100 of calls a week from people thinking I'm this realtor and I'm unable to find this person to get them to sign into the darn website and change the phone number which I think is still kind of weird also that they haven't done that themselves

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My Landline Home Phone

I am Disabled and I am on Medicad and have just a Landline Home phone with you, in Easley, SC. Can I get a discount with you?

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AT&T Concession Home Services for a Retiree

I called 3 times yesterday and was ultimately put on hold and disconnected multiple times !! I finally got someone who submitted a ticket to a supervisor for a call back to discuss my issue.  I stayed home all day and evening waiting for the call.  I even got text messages saying someone

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expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

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Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

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Stop my subscription

I’m going to leave USA but I don’t know how to stop my subscription. Can someone help me please ?

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T Mobile subscribers receive message "The number is not in service" when placing calls to active AT&T VOIP land line phone number

I just changed with AT&T my landline from hard wire phone line to digital Voice over IP phone line. Using the same phone number, staying with AT&T.  I have received several communications from people calling my number saying they are receiving the following message "The number is not i

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Dead landline

The landline has not been in operation for several months. It was reported 3 mo ago & again recently. It was repaired today & the tech said that he know that the group the line was on had not been in operation for several months. Is there any possibility for a refund for more than just this

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Changing Account from Deceased Wife's Name to Surviving Husband's Name

I have been contacting ATT multiple times to try to help my elderly father change the name on my parents' ATT bill.  My mother recently passed away and the ATT bill was in her name.  My parents (who were married for 53 years) have had ATT since they got their landline number in 1972.  I called ATT o

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Lifeline for land line

Can I get assistance for home phone line?

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returned gateway verified

had to return a gateway........ They keep texting me that it's not been received.      Tracking shows it was received by them 10 days ago.      I keep calling the number & having to leave message or for them to return call  & now for 2 days no one has call

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Visual voice mail does not work after Samsung update

Cannot see messages using visual voicemail. Must dial the voice mail number

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Sim card locked

My Sim card was locked by my little sisters and I don’t know how to fix it because it won’t let me call anyone

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Hotspot

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

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Fiber not available where I live. Yet it is.

The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor.  They dug their cord trench and went right by my home and to a home behind me.  I went on my PC to check if fiber was available in my neig

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how to get AT&T to removed a bunch of outdated wires and connection boxes on the back of the building?

I have a duplex. Neither tenant has a land line.  I have a land line there that services the security entry unit of the building. There is a jumble of antiquated wires and connection boxes (4 of different vintage) on the back outside wall of the building.  I would like the dead wires

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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