AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

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AT&T Wrong Service Address On Account Website

I have called different ATT support phone lines and been in contact with at least 12 representatives but AT&T fails to correct my Service Address on the webisite and directory. I changed from DSL to Uverse November 2, with a new phone number change. My old account was fine with correct service addre

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loss of voice mails

I work for a CPA Office, and we talked with a salesman in early October about lowering our bill and he suggested that we go to digital phone lines. We had the copper land lines. He told us that nothing would change that we could keep our phone numbers, fax number and call forwarding. We were excited

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AT&T Debit Card for refund

We received a debit card from AT&T for a refund owed to us. It's thru Northlane.com.  I tried to create an online account to transfer funds from this card to our checking account.  I did activate the card, but when I tried to go online at Login.northland.com/ATT, I keep getting error

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1.4K

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Credit Card Refund

DECEPTIVE!! I received a "CREDIT CARD" for my refund. in small print it said "go on line and get a paper check." After 3 websites, to activate the card ONLY and 2 phone calls I FINALLY got a person to cancel the card. If I wanted my info given to a credit card company I WILL DO IT> AT &T yo

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New construction home, Landlines in our neighborhood but told they don’t service our addressorhood

We purchased a new construction home in a neighborhood with homes that have land lines and cable service (no internet). I have spoken to customer service and sales and was told AT&T doesn’t service our area.  We have a green box on the corner of our lot marked Ameritech which is now AT&

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Need to block unwanted marketing calls, calls from Medicare and so on

I am getting atleast 10 calls a day from Medicare and so on. Need to block this. Kindly help me in getting this done.

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POTS line decommission

I work for a property management company in CA. One of my last calls to re-up the contract for a POTS line attached to a fire panel the operator was hesitant to renew the contract saying POTS are going away.  Is there a phase out coming?  Do we need to transferring our fire panels and ele

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How to leeave feedback for customer service

I had a great interaction with one of the customer service agents on the phone. I was hoping to be able to leave positive feedback about the interaction, but I never received a survey by email or text. Is there any way I can leave a review?

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Home phone number transfer to Spectrum

My parents recently switched to Spectrum and wanted to transfer their phone number they've had for over 30 years. They were told by Spectrum to fill out a third party form that should switch the number in a few days. They've called 3 times in the last week and they've all asked them to fill out that

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paperless billing

why does A.T.&T.'s website keep turning paperless billing (ON) on my account , when I want it left turned (OFF)

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Purchasing an e sim

When i try to purchase a prepaid e sim, when i try to checkout, it shows me this(image below). I've selected a plan though and it still shows me this.

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LG Velvet is on Mint network but AT&T has it labled locked

My LG Velvet was purchased unlocked. Mint Mobile had it on their network for over 6 months, Suddenly I could not receive calls and my internet was slow. After numerous call to Mint they tell me that my phone is locked by AT&T. This phone has never been on the AT&T network and was working fi

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Trying to access payment settings, but getting "Sorry, it doesn’t look like you have accounts linked to this User ID"

I am signed into my AT&T account and trying to access payment settings, but it keeps giving me the error message "Sorry, it doesn’t look like you have accounts linked to this User ID" even though this is false, as when I go to my profile it clearly shows my internet account under "My linked acco

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Why does a MIMEMultipart email introduce a trailing newline when viewed as text message?

​The following MIMEMultipart/mixed email message was sent from a gmail account to an iOS recipient via mms.att.net. The message includes a MIMEText subpart and a MIMEImage attachment. Why does the text bubble include a trailing newline?​ ​The email contents:​ Received: from 116692035092 nam

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Need port 25 unblocked for business account with static IPs

Who do I have to talk to in order to unblock port 25? We are running our own mail server, and we just transferred service to AT&T. We have a business account with a static IP block. Any help would be much appreciated.

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I canceled an order and was delivered anyways.

I canceled a fiber order and talked to customer service and was told everything was canceled but yet I received the equipment in the mail I don't want it I'm not paying for something I canceled

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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