AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn all about about your wireless bill, usage, and payments.
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Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub
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I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not
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I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry
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I have tried repeatedly to sign up for autopay on my account but it still says all bank drafts will be charged on the 14th of the month. I spent 30 minutes chatting with "Steven" this morning and accomplished nothing. He never understood what I was asking. With the broken English replie
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TLDR: I'm hoping an honest ATT employee can look back and see the att.com promotion history for the 2022 iPhone SE (3rd gen) 64 gb between now and November 5, 2023. Full story: On November 5, 2023 I purchased an iPhone SE (3rd gen) on att.com. I'm a frugal person and had been using an iPhone 6s f
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While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?
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I received an ATT debit card. Activated card and tried to use it at 3 different stores. I'm reading several people had this problem and asked for deposit in the bank. I would like to do this also.
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I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?
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I asked for the travel hold on February 15th, but att keeps charging me fee so I asked my bank to argue the transaction. Now,att sent me email notified me my account is suspended and the service is going to be cancelled. I tried to solve the problem by using online chat. However, since I’m traveling
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I seeking to obtain copies of detailed bills (including billing information and call & text logs between January 2021 and March 2022. Please advise: Who should be contacted to make a request for copies of detailed bills between 1/21 and 3/22? What fees, if any, apply to a request for copies
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In September of 2021 I switched to the unlimited plan so that I could get the iPhone 13 mini for free after billing credits. I never received any bill credit since then even though the newly redesigned installment page says I am receiving a credit of 19.45 a month.
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
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I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph
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When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??
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I asked for the travel hold on February 15th, but att keeps charging me fee so I asked my bank to argue the transaction. Now,att sent me email notified me my account is suspended and the service is going to be cancelled. I tried to solve the problem by using online chat. However, since I’m traveling
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Not travelling, but get texts from Canadians while I am in Arizona. Do I get charged if I do not answer while I am off wifi?
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