Features & Services

My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?

Our bills have been going up slowly through the months and to make it worse the service hasn’t been working properly with the exception of texts and calls. Is anyone else having terrible service issues as well??

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

I have been unable to send texts from iPhone to Android for some time now. Texts appear to send normally with no errors but are never received. AT&T support has been unable to resolve the issue and terminates troubleshooting when I am unable to determine whether the text failed or the recipient

I want to stop using active armor - completely. From my iPhone. What are the steps needed to do this? 

I have a small business and use a wireless phone to answer my calls to # 570-506-4390. I use an answering service -Called Smith AI and I have  my calls forwarded to them to answer and set up appts. It came to my attention that when people who have Verizon as a carrier call my office number it

We have lived in Frisco for three years now and against our better judgement we have stuck with AT&T, but no longer, as we have moved two phones to T-Mobile and plan on moving the rest soon. This is a very prominent area and AT&T has a horrible reputation! It is not the City Council or any o

Hey all, I'm a FirstNet costumer since pretty much the beginning and experience has been good so far. Lately I've been having slow service. I live in PA and where I live, I don't even get 5G and I get one to three bars of 4G LTE. Mind you I don't live in the middle of the woods either lol I work in

What is the difference between AT&T turbo and AT&T turbo (SM)? Or mainly what does the (SM) mean? I'm thinking about adding this add-on to my plan but don't know the difference.

My device - at&t provided Samsung 22+ Using Google messaging and do not have it marked to send sms/messages only. Messaging shows I am sending RCS message now. My texts are sometimes not getting to a tmobile customer. Scenarios seen... - group text with 1 tmobile, 2 att customers. I send multi

Our bills have been going up slowly through the months and to make it worse the service hasn’t been working properly with the exception of texts and calls. Is anyone else having terrible service issues as well??

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Converted to AT&T on Friday - phone worked Friday night, Saturday phone worked but in roaming mode, Sunday went to SOS mode and I cannot do a thing. What is the cause? AT&T coverage map related 4G coverage for my area. Did I make a mistake converting to AT&T?

We both have Androids (mine is an S21, not sure what she has). This is a fairly recent issue. I have gone though every troubleshooting step I could fine online (updates, turning advanced messaging off/on, deleting the contact and then adding back after sending a text. After deleting the contact, I

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

What is the difference between AT&T turbo and AT&T turbo (SM)? Or mainly what does the (SM) mean? I'm thinking about adding this add-on to my plan but don't know the difference.