Terminate AT&T ActiveArmor service

I want to stop using active armor - completely. From my iPhone.

What are the steps needed to do this?

Responses

formerlyknownas

ACE - Sage

•

117.6K Messages

10 months ago

To downgrade or remove active armor

Downgrade from ActiveArmor Advance by:
1. Opening the AT&T ActiveArmor mobile security app, and go to Settings.
2. Tap Account.
  - If you have an iPhone, choose Subscription.
3. Select Free.
4. Follow the prompts.
5. Cancel your subscription through your device's app store, or your MyAT&T account.

This will remove ActiveArmor Advanced from your account, but you'll still have access to the free ActiveArmor app and features. To remove this, just follow the next set of instructions:

Deactivate and remove ActiveArmor
- Go to Settings in the ActiveArmor app.
- Tap Account and choose Remove Service.
  - On an iPhone - confirm you want to remove this feature.
  - On an Android - select AT&T ActiveArmor mobile security.
- Tap Remove to finish.

0

I've tried removing active armor from my accounts page, but after going all the steps of removing the active armor add-on, it'll just say something went wrong on our end and to try again. It does this every single time I try. How do I remove active armor completely?

0