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Just got fiber internet installed, but now getting emails/mail instructing me to return the equipment

I got my internet installed by an ATT technician a couple weeks ago, and this week I've received both emails and physical mail stating I have canceled my services. I have not canceled my services, and I do not plan to. "Quick reminder: If you don’t drop off your equipment by May 6, 2024, you’ll need

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House in the country - Previous Owner had AT&T Internet Air - I can't get it

There is a AT&T device that is attached to the exterior of our new home. The previous owner said that he used the cell tower to receive internet but when I call AT&T support to get it setup, they said my house doesn't qualify for it.

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I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.   Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was assessable via its ipV4 address from my browser.   I simply saved th

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I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.  Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was accessible via its ipV4 address from my browser.

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TP-Link Tri-Band BE19000 WiFi 7 Router (Archer BE800)

Hi I have the 2gb fiber and I am planning to buy the TP-Link Tri-Band BE19000 WiFi 7 Router (Archer BE800). Can I replace the Courant modem from ATT that I have with this? Can I connect the fiber cable behind on TP-link cause has port for that.  Thanks

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How do I fix an intermittent Internet issue?

I intermittently lose my Internet (usually once or twice a day) and can't get a technical person from AT&T to help me. I have a Humax BGW320-500 Gateway. I lose Internet service whether using an ethernet cable or wifi. I have tried calling 800.288.2020, but all I get is At&t checking that my

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wifi air modem

My WYFI modem did not change time to daylight saving . how can i change it

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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Proper settings for IP Passthrough on Arris BGW210-700 with router (DD-Wrt) behind router (BGW210-700) configuration?

I am connected to the ATnT Fiber Internet using my Arris BGW210-700 router. Behind that router I have a DD-Wrt router, that all of my LAN devices connect to. So essentially, as of now, I have a double nat router behind router configuration. I am trying to set up IP Passthrough on the Arris BGW210-70

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"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

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(16)
Just got fiber internet installed, but now getting emails/mail instructing me to return the equipment

I got my internet installed by an ATT technician a couple weeks ago, and this week I've received both emails and physical mail stating I have canceled my services. I have not canceled my services, and I do not plan to. "Quick reminder: If you don’t drop off your equipment by May 6, 2024, you’ll need

Questions

2

0

0

How do I fix an intermittent Internet issue?

I intermittently lose my Internet (usually once or twice a day) and can't get a technical person from AT&T to help me. I have a Humax BGW320-500 Gateway. I lose Internet service whether using an ethernet cable or wifi. I have tried calling 800.288.2020, but all I get is At&t checking that my

Questions

9

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0

BGW320-505 And iRobot j7 Wi-Fi connection

My daughter moved fiber service and got a new gateway a BGW320-505. For whatever reason now my iRobot will not connect to my phone. I have rebooted the robot, rebooted the router, taken off the app and redownloaded, and I made sure we are on the right Wi-Fi connection in regards to the robot. I had

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Internet issues

I continue to have intermittent internet connection issues. is anyone having this issue?

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

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Trending Accepted Solutions

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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211

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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186

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Questions

117

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Official Solution

BGW210-700 drops all incoming 6in4 packets?

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

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Accepted Solution

Upgrade from 5268AC to BGW320 with U-verse TV

Hi, I've been a U-verse customer, both TV (coax) and home internet for about 15 or so years.  I'm the original owner of the home which thankfully has fiber to the prem.   3 TV's connected to U-verse and 1GB coming into the home for internet.   I was interested in the ne

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