For the mom who gives us everything - Mother's Day gifts that connects us.

AT&T related help: AT&T Internet support



july7's profile

1 Message

Friday, April 19th, 2024 2:33 AM

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

Accepted Solution

Official Solution

ACE - Expert

 • 

32.2K Messages

13 days ago

Call AT&T. Have your receipt from UPS available. If needed check with UPS as possible later shipment since they normally do a bulk return for AT&T instead of individual shipments (if you didn't have a separate box and shipping label).

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.