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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Delete AT&T Account - Not a Customer

Hello, I have not been an AT&T customer for a few years now. I called in to have the account deleted as I don't want to monitor it. I only recently found out the account was still active even through there are no active services. Customer Service refused to delete the account multiple times.

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AT&T was hacked, and it has been reported to me that my SSN, address, and Name has been found on the Dark Web.

AT&T was hacked, and it has been reported to me by my Identity theft provider that my SSN, address, and Name has been found on the Dark Web. The report also stated that It was AT&T that provided the Data. I have not done business with AT&T in over 10 years.  Why would my info still

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I'm a new user

How do I sign up

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How do I block and email address that changes constantly using almost the entire alphabet in it's sending email address?

I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.

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Internet Cancellation

I have been attempting for the past 5 days to cancel my internet service. I have called according to ATT Procedure and placed on hold for hours while no one picks. This has become very frustrating. Any help would be appreciated. 

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Closed

Complaints about contractor

Where can I file a complaint about misbehavior of your contractors. One of your contractors threaten me when I ask who the in charge of the work is.. I took a picture of that person and the trucks. I dont know the name of the person but I have a photo of him. Please send me an email

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Access from AT&T

I am on the Access from AT&T plan for $10 a month. I just got approved for the Emergency Broadband Benefit program which provides up to $50 per month on broadband service. I have the e-mail approval from Universal Service Administrative Company (USAC). They are the ones who administer the govern

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Turning off DNS assist does NOT work

I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d

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How to change the primary member ID email?

I recently sold my business. The new owner called AT&T and took over my account however, he received a new account number. When I logo onto ATT.com it shows my canceled account, my Direct TV account and his account for internet and phone service at work and it also has my email as his primary me

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Accepted Solution

Settle old account

Hello I had an account over 6/7 years ago and I wanted new service now it’s about 356 I know ppl who have been able to settle their accounts what can I do so I can start new service 

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Accepted Solution

Settle old account

Hello I had an account over 6/7 years ago and I wanted new service now it’s about 356 I know ppl who have been able to settle their accounts what can I do so I can start new service 

Questions

21

4

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