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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Can't Cancel service

What other options do I have to cancel service. I have called multiple times a day and calls are getting disconnected. Even was disconnected mid sentence.

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649

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Accidentally entered email incorrectly when ordering service online

So I cannot get the email to create my account and ID and I can't seem to find any help in how to fix it. Please help!

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fixed wireless router

when is At&T going to replace the 5268AC model broadband with a newer better router?

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28

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Care code 201

I'm an trying to connect Direct tv with roku. I used the wrong ID at first and when I realized what I had done and tried to use the right ID I got locked out and was given this care code 201.  I'm not sure what to to next.

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Accepted Solution

Internet

Good Evening, have your Internet Service and am having dificulty connecting with my new iphone, assistance please, Thank You, K Sarazin

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Internet has been down for a week.

They don't have an answer as to when it will be fixed. Only answer I keep getting is, they are switching to fiber Optic which has been their go to answer for the past 2 years. There's no trucks nowhere in the area where the outage is at. I have drove all over the place looking for field trucks and n

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Month Long Internet Outage

Beginning on Wednesday, November 2, 2022, I began to have internet issues where my internet would go out every 5 minutes. This issue continued for the next two days. I had a tech come out on that Saturday to “fix” the issue. The following Monday, November 7, the internet went completely out. I was t

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The beauty of AT&T

I called AT&T to get help with a bill.  While we were talking, I found that it would not accept my password.  After being transferred to at least 5 different people and having to explain everything over and over, I finally got the person who could help me, or so I thought.  She told me that she woul

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Accepted Solution

Payment options

Can I get an extension to pay my bill

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Does anyone have spotty internet service with DSL?

One day it works great...the other times it can't even find the network or gets bounced off.

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(83)
Upgrade Reversal

Hello! I purchased an iPad Pro via the website on 11/21 using my upgrade. Within 30 mins of ordering, I cancelled it due to using the wrong card and now as of today, it still has not been reversed. I have spoke with various people and still nothing has happened to get this reversed so I can reord

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 • Wireless

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Restricted calls (phone numbers)

Calls from a county jail goes directly to voicemail. Does not ring on my end. How do I stop this?

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 • Wireless

4

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Email read confirmation

Is the email read/delivered confirmation still available? I can't seem to find information about it anywhere.

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 • Email

5

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

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Window 10

Since a month approximately window 10 has become incompatible with my account at.net. What are the solutions without downloading window 11?

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 • Email

7

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Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

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 • Home Phone

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Trending Accepted Solutions

(246)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

1.7K

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Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.1K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

483

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

351

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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