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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Cancellation of service

My wife cancelled our DirecTV and AT&T account on August 24 due to horrible service. We switched providers that same day and was instructed by AT&T to return all of the equipment through FedEx or UPS, which we did. I received confirmation on September 13th from AT&T that they received th

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U-Verse TV and Xfinity Internet.

So I have U-Verse TV and Internet right now and my family loves the TV but the Internet just isn't really cutting it. So I want to get Xfinity Internet which will be much faster, and wasn't sure if I could have U-Verse TV and Xfinity Internet at the same time without there being any problems.

Questions

5.4K

10

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Official Solution

How do I get a bill that is attached to my account, but isn't mine, removed?

I have called every number know to man, and called the fraud number twice, only to be placed on hold for over 40 minutes and then automatically disconnected. The bill doesn't belong to me, but shows up under my account as in collections.

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36

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Rewards card not sent as promised

When signing up for service, the salesperson that came to my home assured me I would receive the same $200 gift card that I would receive for signing up online, so I signed up through her. That was Dec. 4.  I later saw the giftcard value in the rewards center was for $50.  So I called in

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207

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discontinued service

October 21, 2022 To Whom It May Concern   Re : DSL Discontinue Service  as AT&T is no longer maintaining DSL Fast Access lines in my                        &nbs

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Smart Home Manager

Like the many negative reviews in the App Store, I can no longer log into the smart home manager on my devices. I changed my email and thus my user name but the app does not give a setting to enter a new username. There is an error code. I have contacted AT&T about this. An executive tech claime

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524

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Internet not working

All green lights are on and service is our

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36

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AT&T FORCING me to have THEIR CELL PHONE to recover Accounts and email ILLEGAL

For months now ATT keeps asking me to reset passwords for ONLINE ATT account AND to EMAIL ACCOUNT. I have a cell phone with ATT but had trouble with texting on the phone.  I am going to another cell carrier because of this.  In the mean time to recover my account which they constantly are

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45

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Who owns (provides support) for email accounts at ATT.Net?

I get emails claiming to be from "Currently from AT&T/Yahoo!" as follows: "We are closing all old versions of our AT&T|Yahoo account. Please follow the link below to update your account Renew your account now to the latest version to avoid Account termination."

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How to add an accout without at&t wireless number

My DSL account got removed from my account a little while back by mistake, I'm trying to add it back to my account so I can pay my bill, check service...when I try to add it, they send me a code to my DSL number. So I can't get code. I have t-mobile not at&t wireless so I can't add a retrieve ph

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Upgrade Reversal

Hello! I purchased an iPad Pro via the website on 11/21 using my upgrade. Within 30 mins of ordering, I cancelled it due to using the wrong card and now as of today, it still has not been reversed. I have spoke with various people and still nothing has happened to get this reversed so I can reord

Questions

 • Wireless

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Restricted calls (phone numbers)

Calls from a county jail goes directly to voicemail. Does not ring on my end. How do I stop this?

Questions

 • Wireless

6

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Email read confirmation

Is the email read/delivered confirmation still available? I can't seem to find information about it anywhere.

Questions

 • Email

5

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

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Window 10

Since a month approximately window 10 has become incompatible with my account at.net. What are the solutions without downloading window 11?

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 • Email

7

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Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

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 • Home Phone

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(246)

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

1.7K

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.1K

8

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

483

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

351

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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