Keep your email secure
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Learn how to manage your Internet service and account.
13.7K
I called in to change my address in Jan '24 for the first week of Feb '24. The rep told me that if I upgraded to fiber optic ($30 more per month) I would receive a $100 gift card. It is March '24 still haven't received it and when I called in they said I'm not eligible. I've seen a few Reddit forums
Questions
46
3
0
Closed
I have been de enrolled from autopay every 2 months, not by my request. At&t has been horrible about providing any solution and just keep blaming others. Telling me to re enroll and wasting my time on the phone. I'm going to be canceling my service.
Questions
60
0
0
Closed
Approximately every 2 months this year I’ve received an email stating my request to de-enroll in Autopay has been processed. I have NEVER requested to de-enroll & it’s getting very frustrating dealing with this every few months. It’s so bad that I’m considering canceling AT&T & going with Spectrum,
Questions
257
7
0
Closed
Why does AT&T even have a Facebook page? No one will respond to a message there period!!! I have tried for two weeks to get a response to a message. They responded to my first message weeks ago that they would look into my complaint. After that the company did not email, call, or attempt to contact
Questions
143
4
0
Came back to ATT after 15 years and regret it, in five months they’ve happened to pull my perfectly operating internet to fix my neighbor’s internet. I was told the tech intentionally unplugged my service line and replaced it with my neighbor. Has this happened to anyone? ATT confirmed exactly abov
Questions
66
3
0
the ATT debit card mailed to me for refund after cancellation of U-verse service does not work ! PH's not answered and cannot establish a log-on
Questions
74
0
0
I received our bill for at&t internet services yesterday (March 11). The issue date on the bill is February 25th. Recently, I tracked my payments to Carol Stream and it takes four days. The problem? It takes Carol Stream 14 days to get a bill out the door. Calculation of
Questions
65
0
0
I keep got error code as 'ERROR CODE: SSACT-543‘ after input my ICCID and IMEI number on https://www.att.com/prepaid/activate/So I could not be able to activate my card and don't know what number of my sim card is. Please help
Questions
68
1
0
I currently have a Deco mesh system hooked up to my AT&T fiber Gateway. Would my internet be faster and more seamless without the mesh system or is there no difference? I used the Deco with my old Xfinity because I like the controls that it featured but now I use IPTV and wonder if there is bett
Questions
32
1
0
Accepted Solution
Official Solution
I can't get AT&T fiber in my neighborhood, and we've had AT&T DSL for years, but it's unreliable, slow, fritzes out regularly, and drives us crazy. NOVOS is installing fiber in our neighborhood, and we want to switch. However, I've had a "home phone" with the same number for over 30 years, a
Questions
127
1
0
Let us help protect you from online fraud and spam.
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Trying to unlink accounts. When prompts followed "Remove this account" does not appear.
Questions
37
0
0
I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema
Questions
107
0
0
Accepted Solution
Official Solution
I had an account opened in my name, that is not mine in December of 2023. I saw the collection on my credit report when trying to get approved for a house loan, this dropped my credit score a good amount as the collection is for $3500. I have been trying to figure this out and called the collections
Questions
52
2
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Check out these informative articles and resources.
EXPLAINER
TRENDING NOW
BLOG