‎AT&T Internet Account | Page 5 | AT&T Community Forums

Skip to main content

No internet

Connection went down today 3/24/2024 and no luck getting it back up and running

Questions

55

2

0

This company is awful - rewards scam

I signed up for AT&T back in early February when we moved into our new home as I was told it was the best. I was looking at several other companies that were slightly cheaper, but AT&T offered me a bunch of rewards to sign up so I went with them. When I signed up with the agent over chat she told me

Questions

55

1

0

Using ATT connected car in Canada

I am driving to Alaska through Canada. I know I will be able to connect in the US and Alaska. However, ATT cannot tell me if I will be able to use my car's wifi in Canada. Does anyone have any experience with this?

Questions

45

4

0

Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

451

5

Massive Internet Usage for no good reason!

Hello, I have seen other posts with not much info or help from AT&T, but maybe I missed something. I have seen an incredible increase in my home internet usage with no real or apparent reason why?! Maybe I have a tab or two open on my phone, but it is just me and my boy. My boy is

Questions

1.7K

140

Accepted Solution

Compatibility of ARRIS SBG10 with AT&T internet/ WIFI

I just recently change my provider of internet/ WIFI to AT&T, my question will my personal Cable Modem ( Arris)SBG10, be compatible for AT&T WIFI

Questions

42

5

0

Accepted Solution

Official Solution

No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

484

4

0

Accepted Solution

Official Solution

How do I reset my email password for Bellsouth.net if I forgot the answers to my secure questions?

I purchased a new computer, and I am trying to access my email but have forgotten my password. Can't request a change because I don't know my answers to my secure questions. Please help.

Questions

3.9K

2

J

No service / cellular data or internet air

Since this morning there is no service or internet air in my home in wasco, is there a 5g service tower down ?

Questions

53

5

0

ATT Internet Account Signup Rep lied about 2 week free trial

A few weeks ago I put my information into ATT for information about their internet plans and received a call immediately to get me signed up. The agent assured me that there was a 2 week free trial and there was a no money risk for 2 weeks. It would involved a $99 technician visit fee that I would

Questions

78

5

0

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions

Expand all

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.

Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.

Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!