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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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fraud

an account was opened up under my SSN but not my name-I didn't authorize this account. I am now in collections for an account I didn't even open up. Please assist w closing this account and clearing my SSN from the collection agency  thank you 

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At&t online

I'm trying to log into my account but it has the wrong email address

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Daily Internet Usage

I am writing to express my extreme frustration with the service I have received from your company over the past several months. I have had constant issues with my internet connection, and despite numerous calls to your customer service line and multiple technicians coming to my home, the problems ha

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Why does AT&T force me to have a business account to get internet?

When I moved 6 miles outside the city - to zip code 45619 - apparently “everything changes”. I’m eligible for the Affordable Connectivity Program and should get a reduction on my bill, but because AT&T forces me to have a business account —“its either that or we can’t offer anything” — they s

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Verify my phone number with att

https://edd.att.com/3ea35e5f is impossible for me to access. Chrome for Android blocks it as unsafe even if I remove all protection from the settings. A VPN browser I downloaded says it can't find it. Can someone at ATT fix this. I was about to have it fixed but I lost the chat.

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Problem creating U-verse member ID.

When I transferred billing responsibility, I was told that the old U-verse member ID, call it [email scrubbed], would expire and I needed to create a new ID. When completing registration online, I was told to create a new member ID, only to be told "Something went wrong, try again later." After

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cancel

trying to cancel your service

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billing problem

I called because I was being double billed. The first person was no help at all.  Called again. Somehow I had two accounts in the system.  They assured me that the second account was "taken care of" and was closed.  I keep getting calls and emails about balances due on this account.

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I cannot login to my uverse account. The email on file is wrong, so I can't change my ID or password.

I cannot login to my uverse account. The email on file is wrong, so I can't change my ID or password.  It must have been hacked, those are not my security questions either. Convenient that you have a link to pay one's bill without signing in, since signing in is impossible. I absolutely

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Service Suspended

My service was suspended for non payment. I would like to pay my balance but can’t afford it at the moment. I have tv, internet, and home phone. I may be able to pay just the internet portion that is past due. I just need my internet restored. Can this be done?

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Logging in to sbcglobal email

I've had no success logging in to my sbcglobal.net account. I've tried resetting my password, however when I answer the security questions correctly I get the message that it's wrong. There is no other option to recover password.

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 • Email

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Email loop

When I log in using my correct user name and password I’m in a continuous loop and it logs out before it connects to yahoo email. I was on the phone for over an hour and no one can help me. This is the only way I have to access my email.

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 • Email

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Landline out of order since before Christmas 2022

My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line. I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me th

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 • Home Phone

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Digital VOIP call history

I want to view and print my Digital VOIP call history. NOT my cell phone history.

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 • Home Phone

6

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Callers unable to leave Voicemail

I use to get voice-mail but in the last month people calling me get a robotic message saying that the wireless caller you are trying to reach is not available. Try again later.  How do I correct this problem? I have an iPhone 11 Pro Max

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 • Wireless

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Unable to access voicemail

I am unable to access my voicemail on my phone. The voicemail page says, "No Voicemail" and it says I have no new messages when I press 1. On the AT&T website, it says my Voicemail box is almost full. 

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 • Wireless

6

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

281

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

262

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

234

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

229

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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