AT&T Internet Account

Hi, ATT Reward team has mailed me a reward card on 23rd Dec by USPS First class mail. But the post was never delivered to my address. When I called back ATT reward center, to my surprise they told me that the card was already activated and it is currently having zero balance. They told ATT is no

After 6 hours on the phone, I finally was connected to the wifi service I pay for. Oddly, I only need it long enough to line up anyone or anything to replace this patchy and slow internet experience. No service for a day? No problem for them but it upends my world of pet rescuing. Thanks for the cha

I recently moved into an apartment complex that has ATT active on services for internet. ATT is the only company that services this address so I am forced to used them. I am active duty military and had an active duty fraud alert placed on my credit file, (because i had my identity stolen before) wh

I have 3 email addresses in my ATT email account. I am not able to switch back and forth any longerWhen I try to switch, the same emails show up under the other subaccount. The problem is with myWindows computers only. My IPAD has not changed, I am able to switch from one to the other as I have alwa

On 3/19/2024, I called customer service for an invoice bigger than expected. The support cleared up my puzzle, partly due to no paper billing causing confusion.  I requested to mail paper invoice to me instead of email, which she claimed done.  She also offered to withdraw from my bank ac

Hi All - I am hoping someone is able to assist me with this. I recently had my internet suspended (on Wednesday according to the order detail status page). I noticed when I got back into town late night yesterday. I logged into my at&t account using my phone - where I received the message to pay

After a week of service outages and a replaced router, I cancelled my account with AT&T over the phone on February 27. This was one day into the new billing cycle, but since service had been out for a week, the representative made explicitly clear that my account would not be charged again for a

My Wi-Fi is working without issue. However, when using the Smart Home Manager app, it states that there is no Wi-Fi Network. I have reset the router. I have deleted and redownloaded the app. I have even called the helpline, and they said it would start working in a couple of days, but it has now bee

They talked to me about ATT cell service told them I had pay as you go with att . They said I could get all these perks if I switch but would have to change numbers . Said no. Right after hanging up the robo calls started and have never stopped second day now . They call local # and just hang up so

For customers who are losing the Affordable Connectivity Program (ACP) benefit, what kind of low-cost Internet plans (and amounts) are you being offered if you have called AT&T to discuss your options post-ACP?