‎AT&T Internet Installation | AT&T Community Forums

I have had internet through ATT for a little over a week and literally every 15 to 30 minutes my internet is down. I should have went with spectrum. Now they want to charge me $100 for fixing the jack that they just placed in my home a week ago.

Questions

30

3

0

Connect a google mesh to a linksis router?

My linksis router is connected to my AT&T Gateway modem/router. I want to know if I should, and how, connect a google mesh to the linksis router?

Questions

13

3

0

ATT dug out my front yard and never came back to fix the damage they caused

I am not using ATT service but they just came to my home one day and dug my yard, saying they are doing some maintenance. Three weeks passed and they never came back to fix the damage caused to my yard. I requested ATT team to reach out to me immediately, otherwise I will send a damage receipt to AT

Questions

15

1

0

unburied wires not addressed after months of attempts

There is an unburied wire I reported months ago, should I just cut it? It's a dangerous condition on my property. If it's not buried it's going to be cut by landscapers and I don't want my neighbors to lose Internet because of at&t negligence to timely address exposed wires. I can't get a hold o

Questions

23

5

0

I can?t login

I just set up my AT&T air wireless device, and I can?t access it on the app with my AT&T account/user ID

Questions

14

1

0

Fixed Wireless does height matter

Does height matter? I let the tech install the antenna kind of low on the home toward the bottom of the deck but it's always been subpar and lately absolutely terrible. 1) What is the best method of aiming the antenna? Tech that did the install cross threaded the bolt that controls the tilt and i

Questions

130

6

0

Water Meter Tampered by AT&T Technician

On Sunday April 21st, 2024, around 2pm, we noticed that our water meter was tempered by someone, after reviewing our video camera footage, we noticed a technician from AT&T remove the cover of the water meter and ran wires inside the water meter. This is unacceptable, especially when we were ho

Questions

43

8

0

Earlier self install date

I was supposed to receive my equipment on the 26th but I got it today I was wondering could I install it now and get an earlier activation date

Questions

20

2

0

Accepted Solution

Official Solution

What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

Questions

246

4

0

I've got FLAGS! Now, how long do they sit there before AT&T puts in the Fibre?

The above pretty well covers it. A crew put down flags and paint to mark stuff (I'm pretty sure the Yellow flags are the gas lines), all over the neighborhood, seems like it was 5 or 6 days ago. Now what? Got a flyer from AT&T that says Fiber is coming, and........ nothing more.&nbs

Questions

41

5

0

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions

Expand all

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.

Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.

Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!