AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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What is the best way to order a static IP address?

I need to order a static IP address. Where is this best done?

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Att is horrible.

Had somebody staying in one of my houses, they moved out in October 2022. I now have somebody else trying to get internet at that house. Because the old tenant didn't close out her Internet and is still paying the bill (who pays for Internet at a house they don't live at) the other lady can't get in

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What is needed for installation

Would like to know what I need to have the internet installed in my home

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Buried Wire Center

I have been given the run around by the buried wire center for a month now and cannot get any answers other than "we have notified the third party vendor and another date has been given" I cant even speak to a supervisor.  What can I do here?

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Random internet disconnects everyday , not clue of the issue.

I have AT&T Fiber for almost 9 Years , haven’t had random disconnect issue, last 2 months it has been happening multiple times everyday. This is impacting our work / conference calls, live VPN connections etc. AT&T Support team sent me a replacement router when I called in, and this d

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Why can't I get fiber on my street when it appears to be everywhere else in this area?

According to the FCC maps ATT fiber isn't available in a small section of my neighborhood.  Can anyone help me find out why we don't have access?  Or what we could do to change that?  It doesn't seem like it would be that hard to connect us to 500 ft away.   Fcc map: https://go.usa.gov/xw72b

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When can you setup my account

When can you resolve my issues

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What Is It Black Device with word AMP clamped to my phone wire ?

On the DSL line from main drop box to the inside DSL jack there is a device that is black and has the letters AMP on it and it appears to be clamped to the wire this was installed By AT&T tech when line was ran from box to inside jack  To dark for pics last night  about to self add

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Hello. I need help

I am moving in with my dad, he has a different type of wifi downstairs. But I want to take mine when I move and have it installed upstairs in my bedroom that’s where it is installed now at my current home, I was wondering if there is a way that my own wifi can be installed upstairs because his isn’t

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At&t Service lines: Property address: , Murrayville, Ga. 30564

Help please, Your contractor, who I had a conversation with, is currently installing At&T line underground in front of the above property and having a AT&T junction box placed, junction box is there already with AT&T stamped on it, on the right of way on front of same property, no probl

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Same issue can't ping the gateway

​Started in early February.​ ​first technician changed the modem.​ ​Second technician told me my twisted pairs were bad.​ ​third technician changed the port ay the street​ ​Fourth technician conditioned the lines. ​ ​Fifth technician said he would escalate the problem and get back to me which h

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Can I get Call Protect, without losing my grandfathered in cheap plan?

We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate?  I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.

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customer service

Is there anyway I can get AT&T to honer the bill they promised? An At&t representative promised a reasonable amount and then my bill increased every month. I've talked for hours and hours talking to AT&T reps in the Philippines to no avail. AT&T has the Worst customer service!

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Business Account that can't see their bill online or add devices

So our growing business has over 100 devices from our two accounts since last year. As of current, I have to call to order devices and the process takes forever. However, we're never able to get a breakdown of our bill but we can see it on our statement. When we go to the website, it just shows us a

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Login problems with all email apps

I can't get any of my email apps to work with my email accounts anymore. I have tried Windows Mail and then Blue Mail and now Thunderbird and always get the same runaround - Can't recognize the login and password - maybe reset password-uh oh something is wrong -don't recognize that login and passwor

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Compliment Employees

I really wish it was easier to deliver a compliment to your company regarding your employees, but it really is not easy at all. The survey I was sent asked me two questions regarding what my visit was for and then concluded. Nothing about the service given to me and my Google search provided no othe

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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