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AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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Facility Issue / No good ports

I recently ordered internet for my home and did verify there was availability on my address. I was given a date but nobody showed up that first day. I

Questions

16

2

0

Accepted Solution

Difficulties installing a 5268ac gateway

I was sent a 5268ac gateway to replace an older NVG589. Seems as if it should have been an easy swap, but process stalls at the broadband stage. &nbs

 posted 

18 days ago

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Last response by 

Cdamele 

12 days ago

Questions

23

3

0

Damaged my lawn while burying internet cable

Hey, any idea who I could contact to inform that my sprinkler heads and lawn was damaged by AT/T folks. I have been hold for eternity recently to rep

 posted 

13 days ago

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Last response by 

davemize 

13 days ago

Questions

15

1

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Need help installing network software

I was listening to music lately and suddenly the wifi network is available! and don't know how to fix thisI hope everybody help me and i figured out t

 posted 

a month ago

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Last response by 

chetan09 

14 days ago

Questions

20

2

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Attaching a Netgear Mesh Extender Mod# EAX20

The ATT web site shows a Netgear Extender available for purchase. I have attempted to use the ATT app on my Iphone to set up the extender but the App

Questions

8

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0

When I first set up the Internet, they were digging my yard and still didn't organize it.

At the end of August 2020, internet technician was installing the internet and dug a yard(in front of my house) to connect wires and placed a red fla

 posted 

14 days ago

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Last response by 

browndk26 

14 days ago

Questions

19

1

0

Transfer of services

For some reason I can't get someone to help me transfer my internet services from one residence to another. In the same complex. I already put a requ

 posted 

15 days ago

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Last response by 

sandblaster 

15 days ago

Questions

22

1

Accepted Solution

Firmware Update G10461

I have a request for a firmware update to the G10461 Modem for an x32bit Windows? Hal

 posted 

a month ago

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Last response by 

CFOREDU 

15 days ago

Questions

24

2

0

Accepted Solution

Official Solution

Relocation of gateway inside home without relocating fiber interface.

I am fortunate enough to have the fiber 1000 installation at my residence where glass fiber extends into my house from the node. However a multi week

 posted 

17 days ago

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Last response by 

Daren_81 

16 days ago

Questions

330

2

0

Accepted Solution

Official Solution

Exposed Line/ Wire - How To Report & Things To Know From AT&T

Note: Extreme weather or other factors can cause downed lines, including electrical lines. Always call your local authorities in an emergency situatio

 posted 

5 years ago

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Last response by 

ggupta2 

16 days ago

Questions

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