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AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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Unable to check status on trouble ticket

Hi all,   I was told by AT&T customer service that I could "just go to att.com and punch in your ticket number" to see the status of my repair. I've f

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Internet

I have been calling for 4 freaking days now and nobody will answer I'm on hold for 30 minutes or more at a time I'm (Edited per community guidelines)

 posted 

8 days ago

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Last response by 

8 days ago

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17

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High Speed Internet issue for last 4 months - 5 technicians visited - could not resolve the issue - shall we switch to other provider?

We are in Katy 77450 area - having Internet issue for last 4 months - 5 technicians visited - could not resolve the issue.  All of us are working from

 posted 

14 days ago

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Last response by 

9 days ago

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45

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Accepted Solution

internet

need service

 posted 

9 days ago

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Last response by 

9 days ago

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16

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Why can’t you keep service call appointments why, or how can you schedule an appointment that you can’t keep?

I was told that I would have a service technician at my house between 10am and noon today. Someone called me at 1pm and told me that they were running

 posted 

9 days ago

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Last response by 

9 days ago

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18

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Damage claim

How can I start a damage claim? After you installed the internet in my home you dug a ditch to hide the wire from the curb to the house and cut throug

 posted 

13 days ago

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Last response by 

10 days ago

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18

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Accepted Solution

Official Solution

Request for highspeed internet service added- Need for Covid 19 school/work from home scenerio!

I looked through several of the previous posts with the same question but the links that were provided have expired or not available. There is high sp

 posted 

17 days ago

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Last response by 

10 days ago

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33

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Running Internet Through Coax

Hi, I self-installed AT&T internet today, via a CAT5 cable between the AT&T wall jack and the provided gateway.  My house does not have ethernet wall

 posted 

11 days ago

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Last response by 

10 days ago

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21

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Need high speed Internet for gaming at rural address

Hello- I have called the customer care number online and was told AT&T cannot service my address at (Edited as per community guidelines).  My son work

 posted 

10 days ago

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Last response by 

10 days ago

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15

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My new address cannot be found

I’d like to shift my current service to a newly built building we are renting as of next month. I’ve been on the phone with ATT but they cannot find t

 posted 

10 days ago

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Last response by 

10 days ago

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