AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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I need to talk to someone higher than a supervisor or loyalty manager

(my complex has a contract with ATT so I have no choice but to have them for internet) I have been on the phone with ATT for 3 days straight trying to get my internet connected and i’ve been hung up on more times than i can count. They took 200 dollars from me than told me I can’t get internet. I’ve

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Didn't receive instructions

Does anyone have the instructions for internet set up?

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8 digit pin from router

My computer will not connect to the internet. It is asking for a 8-digit PIN and there is not an 8 digit number anywhere. my router is BGW320-500

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Internet

How long after optic fiber has been ran thru my land and a green box that says att is installed in my yard will I have service I’ve been waiting for months and still have no service

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ATT is refusing to honor $250 rewards promised during signup

Hello, I ordered internet on 11/11/2022 and signed up during a promo (still active btw) that stated if I signed up for internet with a 1Gig plan or higher, I could receive $200 in rewards, plus and extra $50 for using their promo code ACTNOW/EXTRA50. I received 2 $50 rewards. When I called the rewar

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Just trying to get started with this service

I had been forced to switched to AT&T from Spectrum from my apartment. First person that I had talked on Thursday told me my router will be delivered on Sunday and I had to be present to get it and the wifi will be up on Monday. When Sunday came I called twice to confirm that is was coming and t

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Wi fi

I changed my address and installed internet but it not working my TV

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Connecting my smart TV to the Internet

I recently bought an LG smart TV and it was connected to the Internet to begin with but now it is not. How do I get it connected?

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New box not connecting

Box

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Yard & Sidewalk Damage by Utility Contractor

my yard area between the public sidewalk and the street had a new underground line installed to a pedestal and then further down the street and across the street to another pedestal. the question is, who within AT&T manages the contractor installation and how do you get them to clean up the yard

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Voicemail

My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected

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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).

Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire

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Watch

I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?

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unable to log into email

I keep getting this message when I try to access my email on my computer

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Spam

Certain emails keep going to spam. I have marked them as not spam, added them to my contacts but nothing helps. The same senders used to go directly to my inbox but not anymore. I move them from spam folder to my inbox but 5 seconds later, they go right back into the spam folder. How can I get this

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use BGW320 alongside my Netgear mesh?

I just got my ATT fiber installed, but rather than stop using it as an AP, can it be used to extend my existing Netgear Mesh network? its an RKB752 (main with satellite). I dont want to disable anything on the ATT modem/AP and would like to keep it as main router, and i have since configured the Ne

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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319

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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