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AT&T Internet Installation
Tips for installing & connecting your equipment.
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AT&T installer does not show up
I moved into a new place in the beginning of the year (2023) I made several appointments for AT&T to install the wifi to the new building but they never showed up. They did this about 3 more times and customer service barley helps. They just reschedule appointment in which they never show up. It
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Green cord
I can’t plug the green cord and the AT&T representative told me I did not need to plug this cord in and all I needed was to plug the power cord into the outlet
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Is this the best that can be offered?
AT&T has been a internal (Edited per community guidelines) for me this month... Along with 2023. I'm stressed out, depressed and anxious because my order was apparently canceled by a system error. My job is remote and requires wifi for me to operate. This isn't the first order either. This is
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Looking for contact info for utilities department in New Orleans, LA
I am managing a commercial construction project in New Orleans and we need to remove two att utility poles in front of the property. I need the contact info for the office or manager that can directly help me with this issue.
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No Phone jack
I have no phone outlet installed where I live ,to begin my internet installation.
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when is att fiber going installed at my location as neibor down street got fiber
my neobor down the street from where live at recently had fiber lines installed. I lwho live down the street dont have it yet and was looking if any one from att can see if still plan to install fiber lines in our neiborhood?
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Internet/technician
Our Internet has been going out, it's been going out for days at a time, 6 days in total. My wife called customer service and she was told that we are the only one experiencing the outage. I called the next day and they told me that a lot of people in the area are having problems. They kinda forced
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How Do I Escalate A Property Damage Claim with AT&T, Sedgwick, and Mastec?
I submitted a claim for damage to my main water line resulting from AT&T's subcontractor, Mastec laying fiber lines. They refuse to accept responsibility and reimburse me for the cost to fix the water line. I regret ever signing up for their service because this has been a frustrating experience
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IVE HAD 2 WEEKS OF CONTACTING ONE PERSON AFTER ANOTHER TO FIX MY BILL
MY BILL IS 58.00 IN THE RED ITS ALL SUPPOSE TO BE AJUSTED TO CREDITS I WAS GIVEN BUT EVERYTIME I YALK TO SOMEONE THEY SAY THEY DONT SEE THE CODES THAT GAVE ME THE CREDITS OVER CHRISTMAS LOST INTERNET FOR 5 DAYS TOO THIS WAS AN INSTALLATION CHARGE I WAS TOLD WAS FREE
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Looking for LOCAL dispatch number!
Our internet line was cut (not by us). I called on a Tuesday, and the soonest appt AT&T could give me was Thursday. I was told someone needed to be home, even though the issue was an outside line. The tech was a no call, no show. I call back the next day and was told they can't get to me now unt
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(197)
Package not delivered
Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers
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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule
The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where
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Can I remove my cell phone from the blacklist?
I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.
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Wireless
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Will AT&T Tech Install Equipment Anywhere?
Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w
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Flashing red broadband, but internet is working.
BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line. how can this be?
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Internet
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Lost my SEC+ stream
I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.
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TV
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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