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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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NorthLane Refund Card By ATT a Scam

I received a refund from ATT for canceling service due to moving by means of a prepaid Mastercard debit card. Cant activate it online, Northlane activation phone number and customer service number "cannot be completed at this time". Spent about 2 hours on the phone with ATT being transferred back an

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ATT Fiber Prolonged Outage

ATT Fiber for my neighborhood has been offline for 24 hours now. I am a remote worker and depend on a reliable Internet connection.  Does ATT provide any type of account credit for situations like this?

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AT&T U-Verse Internet

I recently received a letter stating my U-Verse internet would be discontinued on May 17. Is this accurate? Thank you.

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30

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Delete AT&T Account - Not a Customer

Hello, I have not been an AT&T customer for a few years now. I called in to have the account deleted as I don't want to monitor it. I only recently found out the account was still active even through there are no active services. Customer Service refused to delete the account multiple times.

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AT&T was hacked, and it has been reported to me that my SSN, address, and Name has been found on the Dark Web.

AT&T was hacked, and it has been reported to me by my Identity theft provider that my SSN, address, and Name has been found on the Dark Web. The report also stated that It was AT&T that provided the Data. I have not done business with AT&T in over 10 years.  Why would my info still

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I'm a new user

How do I sign up

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How do I block and email address that changes constantly using almost the entire alphabet in it's sending email address?

I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.

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Internet Cancellation

I have been attempting for the past 5 days to cancel my internet service. I have called according to ATT Procedure and placed on hold for hours while no one picks. This has become very frustrating. Any help would be appreciated. 

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Closed

Complaints about contractor

Where can I file a complaint about misbehavior of your contractors. One of your contractors threaten me when I ask who the in charge of the work is.. I took a picture of that person and the trucks. I dont know the name of the person but I have a photo of him. Please send me an email

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Access from AT&T

I am on the Access from AT&T plan for $10 a month. I just got approved for the Emergency Broadband Benefit program which provides up to $50 per month on broadband service. I have the e-mail approval from Universal Service Administrative Company (USAC). They are the ones who administer the govern

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Accepted Solution

Settle old account

Hello I had an account over 6/7 years ago and I wanted new service now it’s about 356 I know ppl who have been able to settle their accounts what can I do so I can start new service 

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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A quick introduction to Wi-Fi 6

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