Internet

Just recently swapped over to att fiber and my experience has been pretty bad. The internet speed is fast which is great but I constantly disconnect every few minutes. I'll disconnect and after a few seconds (maybe 10) I'll reconnect. It's not too noticable when I'm working or just on my phone but g

Back in January fiber was ran to the pole in my front yard and wrapped and taped to it. We were told it was about 3 months out from being installed. Houses on both sides of me have fiber installed. I really don’t want to but I may have to switch to another option.

My AT&T internet is the worst. It is constantly disconnecting and losing service.  The technician has been here several times, replaced the router, checked all the lines and says I’m good to go.  Soon as he walks out, bam it loses signal 5 minutes into a movie.  I am fed up with

why am I getting daily request to complete currently from att customer satisfaction survey. Also why do they keep rejecting my comments on articles while telling me they do not censor people. Usually rejected for one word their algorithm spots without knowing in the least the context in which the wo

Why don't I get local channels on Fubo Tv with Air one internet?

I know that I will not be getting all 1 GIG of the fiber that I pay for, while I do get the 800-900 mbps for my download speeds, I only get around 110-130 mbps for my upload. I have rebooted my modem as well as restarting my PC several times to try and resolve the issue. I am using a direct ethernet

motorola bgw210-700 is slowing down and request more frequent reset. Is it getting old and need replacement

I was supposed to receive a free 6 months of Geforce now after signing up for ATT Fiber, but I didn't receive anything. After contacting the rewards center, they said they didn't see any such reward on my account even though there should be one. They then also said they couldn't manually send one ei

within one week it’s 2nd day my home internet not working. It’s happen again. I work from home and due to internet issue I can not work and loss my 2 days money. At&t not going to pay right so why they can’t fix issue in same day I have wait till next day to get it done. It happen most of the ti

I received an email on Nov. 29th and then a letter today regarding a forced migration to AT&T Air from our current Fixed Wireless service. I'm not thrilled with being forced out from the service that has worked incredibly well for nearly 3 years - especially in this rural area.  I can coun

Back in January fiber was ran to the pole in my front yard and wrapped and taped to it. We were told it was about 3 months out from being installed. Houses on both sides of me have fiber installed. I really don’t want to but I may have to switch to another option.

why am I getting daily request to complete currently from att customer satisfaction survey. Also why do they keep rejecting my comments on articles while telling me they do not censor people. Usually rejected for one word their algorithm spots without knowing in the least the context in which the wo

Why don't I get local channels on Fubo Tv with Air one internet?

motorola bgw210-700 is slowing down and request more frequent reset. Is it getting old and need replacement

I understand that ActiveArmor Advanced is currently only available for fiber customers with the BGW320 Wi-Fi gateway. Will it be available at some point for Internet Air customers with the All-Fi hub? If so, is there a timeframe?

Smart Home manager app not working. The profiles and devices tab AND the wifi tab give the error message: "Looks like we're having trouble" I have uninstalled the app and reinstalled and the problem persists.

I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

Hi, I have recently ordered Att internet. I got a call from the above number saying that they are from installation. They told me my address to take confirmation from me and then asked DOB and phone number. Is this a genuine call or I am scammed.?

I received a self install for BGW320, but could not find the ATT Fiber service box anywhere. So I plugged the BGW320-500 directly into the wall (yellow color port) with the ONT cable and it worked? Does this mean this wall port is connected to the service box? I can't find it anywhere, unless it's i

I would like to talk to someone about a AT&T easement on my property in Flordia, Do you have a email contact address I can send my question?