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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

18.3K

Changing Plans Madness

I am writing for the community and to received a response from corporate.  In a nutshell, everytime, I change my plan, something unforseen  occurs.  B

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302

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What is the problem with customer service agents?

I've had a recurrent problem with customer service people hanging up on me, failing to call me back and outright lying to me. In the beginning of June

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

Questions

313

2

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It charges me twice for the same package

I was trying to pay for my monthy payment but it charges me twice for one monthy package

 posted 

6 years ago

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Last response by 

robincao 

6 years ago

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324

5

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Closed

Unfairly charged for replacement phone. AT&T is playing games.

There was a simple problem with my phone. An earpiece wouldn't stay in....simple, right? There was a warranty and insurance on it. After searching for

 posted 

6 years ago

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Last response by 

GaryDM 

3 years ago

Questions

1.7K

6

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Disappointed Loyal Customer

First of all, I'm not angry, and this post shouldn't be read in that way.   When changing my plan a few months back, I looked at the new unlimited tal

 posted 

6 years ago

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Last response by 

lizdance40 

6 years ago

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555

11

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Accepted Solution

Official Solution

ETF

I need to have my ETF emailed to me, so as to forward to T-Mobile.

 posted 

6 years ago

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Last response by 

loganic 

6 years ago

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958

2

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Administrative Fee..?.

Notice this month we are being charged 61 cents per line for an administrative fee. Come on AT&T done you have enough of our money ???

 posted 

6 years ago

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Last response by 

JeffbPA 

6 years ago

Questions

497

3

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Accepted Solution

Official Solution

Closed

Penalty for giving you more business

I recently purchased a new IPhone and renewed my 2 year contract. And for this offer to give AT&T more business I was assessed a $40 penalty as a

 posted 

6 years ago

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Last response by 

joy228 

6 years ago

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1.3K

19

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Problems With AT&T Next & Customer Account Upgrades

Ok, so I will take you back to where this all started. My fiance just got a new phone a few months ago and we were looking into lowering our monthly b

 posted 

6 years ago

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Last response by 

GeekBoy 

6 years ago

Questions

1.3K

13

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Dissatisfied Customer

The billing for AT&T is so messed up. My bill cycle is from 5/24-6/23. I changed for the 4GB plan $110 a month I changed my plan on 6/2...So I am char

 posted 

6 years ago

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Last response by 

MicCheck 

6 years ago

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314

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