For the mom who gives us everything - Mother's Day gifts that connects us.
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(368286)
ATT Fiber Slow During Peak Hours

Hello, I've had 300/300 service for about over a year now since the service became available in my neighborhood. It has been pretty good so far until recently for the past few months I've noticed that the download speed drops to about 150-200 in the afternoons and evenings, while the upload stays n

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Question about extremely slow network

I bought a prepaid 5G unlimited 1yr plan. I got my SIM card today, but it seems like I have really slow connection while others using art has faster ones. I called 611 and it said I haven’t added enough money to start using my plan, and my balance is 0. I don’t understand why cuz I already paid.

Questions

347

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BGW320-505 and eero pro 6e port forwarding issues

TL;DR: I am having issues eero and att bgw320-505 port forwarding. Hi all! I am writing this to hopefully get some help. Recently got ATT fiber and an eero system, I managed to make my eero system act as the router and the bgw320 act as a modem more or less but Port forwarding just won't work. I ha

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27

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How do I find out/see if my phone has insurance ?

Where could I found out if my husband's phone has insurance on it ?

Questions

26.9K

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No "Enter" key when composing text messages on my new Flip 2

I just upgraded from the old Flip IV to the Flip 2. When composing text messages, there is no "Enter" key on the new phone. On the old one, the "OK" key was "Enter". Now the "OK" key is "Send" and I accidentally sent some very short, incomplete messages. Now I just rather jumbled looking messages be

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16

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Scam offer

More than 8 months I have been in this issue charging me money that I never supposed to pay. the issue is that I supposed to receive 600$ port in credit per line for bringing over my lines from T-mobile and putting it under a business account. Your managers at the time blatently lied to me (To which

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20

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Trying to return phone I just bought

I had just bought an AT&T phone through Walmart and I’m not happy with it I tried to return it back to Walmart but they won’t accept it since it’s been activated I just paid $50 for the service he didn’t even give me a receipt I’ve tried calling AT&T but I don’t have a passcode yet is there

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21

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AT&T's string of bad choices

I feel the need to express this somewhere, and since there is no good place under support, here goes... AT&T seems to be going out of their way for customer dissatisfaction. First, you have the data breach.  Nice job with that one.  (sarcasm) Not long after you announce the price o

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18

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

340

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Accepted Solution

Your AT&T network experience matters to us (received an email but can't get anywhere with it)

This morning I received an email from [email scrubbed] Hi, [my first name] Your network experience matters to us. Your recent network experience didn’t meet our standards, so we want to make it up to you. Choose your gift Thanks for choosing us, AT&T the link to the gift goes to the domain https://c

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29

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(42)
Navigation Bar in Yahoo Email

I have the standard version of Yahoo email through AT&T and the following information above my email list is greyed out (Archive, Move, Delete, Spam . . . ). There was an X on the right side that I accidentally clicked and now I am not able to get this feature back (Archive, Move, Delete, Spam .

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7

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Block unwanted sender top level domains

I'm receiving 100's of spam emails a day. Recently the majority are coming from the ".shop" top level domain. I want the ability to block all sender top level domains. I can't seem to add a top level domain in the "settings->more settings->Security and privacy->Block unwanted sender domains

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8

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sbcglobal.net

I changed my password 1 1/2 weeks ago. I can get sbcglobal.net on my laptop, but no longer iphone or ipad. I took off the account and tried to put it back on, used multiple browsers, mail app reinstall, phone off and on, spoke to tech support, advanced tech support, no one seems to help me get throu

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11

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Service has not been working

Our bills have been going up slowly through the months and to make it worse the service hasn’t been working properly with the exception of texts and calls. Is anyone else having terrible service issues as well??

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14

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No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

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18

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Closed

No Internet Connection

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

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13

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Trending Accepted Solutions

(53)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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1.7K

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

340

3

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

171

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Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

133

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Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

108

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