New Member
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4 Messages
sbcglobal.net
I changed my password 1 1/2 weeks ago. I can get sbcglobal.net on my laptop, but no longer iphone or ipad. I took off the account and tried to put it back on, used multiple browsers, mail app reinstall, phone off and on, spoke to tech support, advanced tech support, no one seems to help me get through Yahoo's endless loop.
ATTHelp
Community Support
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232.1K Messages
13 days ago
Hi @pljimison! We understand that you're facing issue while trying to login to your sbcglobal.net email account. Let’s get you back into your account.
There are a few steps to make sure you can easily change or reset your password.
Do you check your email at currently.com? You’ll always manage your email password on att.com (myAT&T).
Good to know: The password used to sign into your email and myAT&T are the same. If you change your AT&T Mail password, your AT&T user ID password will change, too.
We recommend that you go through our article on how to reset or change your AT&T Mail password.
Remember to provide accurate information during the process, and you should be able to regain access to your account.
We hope these steps help and feel free to reach back out if you have any other questions or concerns!
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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pljimison
New Member
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4 Messages
12 days ago
I do not need help changing my password. This is when it all started. I can get into ATT.com, ATT.net on a laptop, but not on an iphone or iPad ever since my password changed. I took off the email in mail app, tried to reinstall but it does an endless loop at Yahoo trying to log in. I have spoken with tech support and no one seems to be able to get me back in, even with resetting the password. My iPhone and iPad are both up-to-date and in excellend condition.
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