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The Samsung Galaxy S24
Daisylm's profile

Contributor

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1 Message

Saturday, November 18th, 2017 3:03 AM

Closed

How do I find out/see if my phone has insurance ?

Where could I found out if my husband's phone has insurance on it ?

Community Support

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232.1K Messages

6 years ago

Hello @Daisylm,


I see you looking too see if you have insurance on your device. I can certainly understand you’re desire to learn about this and would be more than happy to assist you with this today!


You can see if your device carries insurance by accessing your MyAT&T Features on your online account. This will be located after selecting your device line. You can also find insurance charges on your paper bill you will see a charge for insurance under “Other Charges and fees”.


We can also take a look for you! If you would like to message us @ATTHelp with your account information we can take a deeper look into specific phone features.


I hope you find this helpful. Have a wonderful night


James, AT&T Community Specialist

1 Message

13 days ago

I have a phone that has been stolen 

ACE - Master

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10.6K Messages

13 days ago

@Jbone423   Report it stolen to AT&T so that the SIM can be disabled and you don’t get charged.  File an insurance claim, if you have insurance on the phone.  You can also try Find my IPhone, or whatever the Android equivalent is.

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