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this is an emergency. Basically I woke up and my phone wouldn’t turn on anymore, I’ve tried to plug it in into everything and it’s just gone for. My father gave me his old phone but the SIM card is unlocked and I want to put my working and already paid SIM card in, but it says sim not approved or su
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Hello, I signed up for the Unlimited Premium plan with the understanding this plan had higher priority data vs other plans. My area gets congested, and the higher QCI allowed for usable data. Last couple months I've noticed a decrease in performance, with data no longer working around both of my ki
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Wireless
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I payed the remaining balance on my installment plan for my samsung galaxy z fold 3 in July 2023. I then unlocked the device and got service with another carrier. I need proof of purchase for the phone but since I'm no longer an AT&T customer, no one seems to be able to assist with providing a r
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Wireless
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I’ve been an AT&T customer since before the turn of the millennium, and never have I been so disappointed in AT&T. When I upgraded my cell phone at a physical store location in August, I asked if there was anything I could do to reduce my monthly cost. The agent told me that I could add anot
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Wireless
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Communication boxes and lines lying on the ground at 17380 El Camino Real
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Home Phone
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just moved in a new home, but the house is a new build, new address as well and I been trying to get Wifi but Is hard cause it always says Internet isn't available at your address. I don't know what to do or how to get it added to my area even tho If I enter the house right in front of me it will sa
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Internet
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Hello, I have not been an AT&T customer for a few years now. I called in to have the account deleted as I don't want to monitor it. I only recently found out the account was still active even through there are no active services. Customer Service refused to delete the account multiple times.
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Internet
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I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than
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Internet
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Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.
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Wireless
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My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p
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Wireless
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Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.
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Wireless
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My provider was Mint Mobile and I got AT&T prepaid USIM to transfer to AT&T. When I tried to activate it I got the message that "loos like we hit a snag and can't complete your request right now. try again later. Error Code : SSACT-519. I think it should go completing pay my plan. However i
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Wireless
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I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del
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I have applied twice now to a store near where I live and twice now I haven't even been granted an interview they have just closed out the application then sent an email telling me I wasn't being considered. I find that to be a bit unprofessional. Do you have an email for the Human Resources for AT&
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Clubhouse
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Hello: my home email (@att.net) is rejecting all emails sent from my work email (@swedish.org). I checked under settings > security and more > filters and my work email is not there. How do I solve this? It only started happening 2-3 weeks ago for no clear reason. Yet, I can send emails from h
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All of the sudden every so often All of my @att.net email accounts get this message:"Account errors details" I see nothing wrong in settings. Re enter the passwords set up in Currently. Why does this happen and how do i stop this from occurring? I think in the past I had to go to currently.com and c
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Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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4.8K
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Solid red on Wi-Fi, nothing on phone light
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Internet
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Will ATT be selling or an upgrade for the New ipads announced today?
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Wireless
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Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.
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Internet
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My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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