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Billing Email

I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry

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Help please. My iPhone promotion from 4 months ago no longer exists?

TLDR: I'm hoping an honest ATT employee can look back and see the att.com promotion history for the 2022 iPhone SE (3rd gen) 64 gb between now and November 5, 2023. Full story: On November 5, 2023 I purchased an iPhone SE (3rd gen) on att.com. I'm a frugal person and had been using an iPhone 6s f

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78

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2nd Rate Increase as I don?t trust access to my bank account

While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?

Questions

31

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Just got fiber internet installed, but now getting emails/mail instructing me to return the equipment

I got my internet installed by an ATT technician a couple weeks ago, and this week I've received both emails and physical mail stating I have canceled my services. I have not canceled my services, and I do not plan to. "Quick reminder: If you don’t drop off your equipment by May 6, 2024, you’ll need

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3

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Disappearing email login

We have two email users on our account. About 50% of the time when logging in on our desktop we only see one login choice, then we have to click on add user to get logged in.  I want to see both logins when logging in.  Why does the second login disappear?

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8

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I need to cancel or delete a att.net email that is not associated to any of my accounts

[email scrubbed] is an email that I have never created. I do not know how this account was created, and I do not have access to log in to close or delete it. I did follow the instructions on how to Create or remove a disposable email address, but it was useless if I do not have the login information

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2

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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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35

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House in the country - Previous Owner had AT&T Internet Air - I can't get it

There is a AT&T device that is attached to the exterior of our new home. The previous owner said that he used the cell tower to receive internet but when I call AT&T support to get it setup, they said my house doesn't qualify for it.

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16

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Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

33

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Locked SIM Card

I have been a valued AT&T customers for years. Last year I decided  to port my number over to Consumer Cellular to save money.  There was no issue with this transfer.  Now I have decided to leave Consumer Cellular and am unable to because my SIM card is locked.  Each company

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9

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(54)
Billing Email

I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry

Questions

2

0

0

Just got fiber internet installed, but now getting emails/mail instructing me to return the equipment

I got my internet installed by an ATT technician a couple weeks ago, and this week I've received both emails and physical mail stating I have canceled my services. I have not canceled my services, and I do not plan to. "Quick reminder: If you don’t drop off your equipment by May 6, 2024, you’ll need

Questions

3

0

0

I need to cancel or delete a att.net email that is not associated to any of my accounts

[email scrubbed] is an email that I have never created. I do not know how this account was created, and I do not have access to log in to close or delete it. I did follow the instructions on how to Create or remove a disposable email address, but it was useless if I do not have the login information

Questions

2

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How do I fix an intermittent Internet issue?

I intermittently lose my Internet (usually once or twice a day) and can't get a technical person from AT&T to help me. I have a Humax BGW320-500 Gateway. I lose Internet service whether using an ethernet cable or wifi. I have tried calling 800.288.2020, but all I get is At&t checking that my

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9

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network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

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9

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can't get to my yahoo or ATT email on my Kindle fire 2012 HD tablet.

Every time I try to get to my email on my kindle I get the message Something's gone wrong. Before that I get the page that says my att page or whatever you call is not secure, I click advance and click open it any way. That's when I get the other message, something's gone wrong. How do you fix this

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Trending Accepted Solutions

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Accepted Solution

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

Questions

211

4

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Accepted Solution

Official Solution

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

Questions

186

1

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Accepted Solution

Official Solution

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Questions

117

4

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Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Questions

102

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Accepted Solution

Official Solution

can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

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