For the mom who gives us everything - Mother's Day gifts that connects us.
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Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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How to get my phone number whitelisted again to receive verification codes

For some reason my mom's att.net email address is using my phone number for verification. Before realizing it was her, I had texted "STOP" to the number sending me codes. The number is 35433 for "AT&T Digital Life Info Alerts". Now I need to be able to receive these codes so she can log into the

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9

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My connection keeps going down

My connections have been going down all day it seems. Usually just for a minute or two but it interrupts the remote users, I'm one. What can I do about it?

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5

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Security questions

What do you do if you can't remember answers to your security questions

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9

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Spotty internet in the evening

Every evening my modem starts blinking red off and on until about midnight

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28

11

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SOS mode

Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help

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4

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signing in from a different computer

Hello - when trying to sign into my sbsglobal account through a different computer, and using an internet browser, it routes me to yahoo mail to log in. Once selecting my email and password, I keep getting an error message saying that it sent me an email to my main email address to verify/log on.&n

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11

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unburied wires not addressed after months of attempts

There is an unburied wire I reported months ago, should I just cut it? It's a dangerous condition on my property. If it's not buried it's going to be cut by landscapers and I don't want my neighbors to lose Internet because of at&t negligence to timely address exposed wires. I can't get a hold o

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15

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Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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68.5K

151

Bad customer service

I went in the the att store in Union nj on morris ave. Just to pay my bill. The rep ask if he can check my bill make sure I’m getting all discount. I said ok and then he tell me my bill can be lower by $15.00. Never ask me to add a new line nor did he tell me he added a new line. So now I have a 7th

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(51)
SOS mode

Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help

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4

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voice mail box not set up

I reset my voicemail password recently; now when i call my voicemail to check it, I get the message "Sorry, the person you're trying to call does not have their voice mail box set up" My voicemail worked prior to resetting the password, so i'm not sure what happened. I went into an AT&T store,

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7

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Replacement electrical cord

Where/how can I get a replacement electrical cord for AT&T DLP7236 handset power adapter? Rabbit chewed thru original cord.

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6

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Router problem

Hello, i am having a router problem wherein the router can turn on and was able to connect to the internet fine since this morning and everday prior. However, i was trying to setup a wifi extender and now i cant even get the regular internet to connect to. Looking at the router, only the power butto

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5

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ATT Data Breach Followed by Charging Extra for Paying with Credit Card and Getting Paper Bill

Last week, I received a letter from ATT saying that my customer information was compromised and released to the dark web. Less than two days later, I received an email saying that my internet price will go up unless I switch to paperless billing and use their autopay with a debit card or bank accoun

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9

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Robbery

I called 3 times now for my service to be canceled and was awarded full amount of 149.96 haven't got it yet and was charged again now 3 times after we canceled the first time. I'm getting really really sick of this. Just give me my 149.96 so we can part ways.

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7

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Trending Accepted Solutions

(69)

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can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

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262

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Accepted Solution

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Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

248

13

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Accepted Solution

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Need to reset password on old sbcglobal email account

Hi, I have an old sbcglobal email account that was recently hacked and sent phishing messages to all of my contacts. I want to change the password and delete the account but I can't figure out how to do this or even where to start. Can someone please assist and provide some direction?

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143

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Accepted Solution

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unable to change yahoo mail password.

experian emailed about a security breach and suggested changing password. I'm directed from yahoo mail to directv which says i left directv in 2019 (I am still with them). I am an AT&T retiree, using my att/yahoo mail of 20+years. Any advice or suggestions would be terrific. thank you Al Felix

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127

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Accepted Solution

Official Solution

Asurion Upgrade

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?

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91

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