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the_dbyc's profile

1 Message

Wednesday, May 1st, 2024 3:35 PM

signing in from a different computer

Hello - when trying to sign into my sbsglobal account through a different computer, and using an internet browser, it routes me to yahoo mail to log in.  Once selecting my email and password, I keep getting an error message saying that it sent me an email to my main email address to verify/log on.  However, nothing is being sent to that email.  Therefore I can't log in to email from that computer system.  Please help.

Thanks

Community Support

 • 

232.9K Messages

2 months ago

Hi @the_dbyc,

Thank you for reaching out to us. Let's get the assistance you require.

Please try resetting your mail account's password.

  1. Go to reset your password.
  2. Enter your user ID and the last name associated with your ID.
  3. Choose your verification method and follow the prompts.
  4. Enter and confirm your new password.

You can also try accessing your email account on the web:

  1. Go to currently.com.
  2. Select Mail.
  3. Enter your email address and password.
  4. Get your authentication security code. If you have more than one phone number on your account, choose which number should get your code.
  5. Enter the code and click Submit to sign in

Thank you for contacting AT&T Community Forums,

Tess, AT&T Community Specialist.

 

14 Messages

2 months ago

I had this happen to me last night with my att.net account. I had a Yahoo account in the past that was hacked multiple times and refused to continue. Today, my logon worked as expected.

Something weird going on. Yahoo had tried to get people to do this some years ago so maybe they're attempting again. I never received any notification from Yahoo or ATT before being subjected to this. We both need an explanation.

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