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Jpickren's profile

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Wednesday, May 1st, 2024 2:45 PM

Security questions

What do you do if you can't remember answers to your security questions

Community Support

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232.8K Messages

1 month ago

Hi @Jpickren! Thank you for reaching out to us. We understand that you're facing issue with security questions. We hear you, and happy to assist you.


Please do let us know which account you are facing this issue with. Do check out the below steps:

Go to your Profile or My Account page.

  • Select Sign-in information.
  • In the Online security questions section, choose Change security questions.
  • Set up new security questions and answers.

Let us know how it goes.

For further assistance we're here to assist you.

 

Thank you.

Rob, AT&T Community Specialist.

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